North Penn VW

Best dealer experience ever Having worked in the auto industry for 25 years this agency is first class and one of the best I have dealt with. I traveled from NJ to Pennsylvania t Having worked in the auto industry for 25 years this agency is first class and one of the best I have dealt with. I traveled from NJ to Pennsylvania to buy our vehicle there because our first contact with their sales representative was very helpful and pleasant to talk with. When we arrived at the dealership the facility was exceptional and everyone very helpful and pleasant offering information rather than pressure to buy. We knew what we wanted and chose several autos to look at. They immediately brought out all 4 vehicles for us to drive and inspect at the same time. That has never happened at any dealer I have been to. The General Manager sat with us and went through inventory and cost of each vehicle to match our needs and help us make an informed decision. Everyone we talked to at the agency was polite and made sure we were being taken care of. The service dept is first class and the parts dept was very well merchandised for customers to view and purchase products. I will return to and consult with this agency for any Volkswagen concerns I may have. I have owned Volkswagen products for 30 years and will continue to do so. More

Very good experience Everyone at North Penn VW was friendly and extremely helpful, the prices were great, and they had us in and out of there in under three hours. I highl Everyone at North Penn VW was friendly and extremely helpful, the prices were great, and they had us in and out of there in under three hours. I highly recommend this dealership to anyone looking at buying a VW. More

North Penn VW, Best Car Buying Experience Yet! I had a great experience at North Penn VW, test driving and buying a Certified Pre-owned Tiguan SEL. I worked with Tim Notarianni who sold me the car I had a great experience at North Penn VW, test driving and buying a Certified Pre-owned Tiguan SEL. I worked with Tim Notarianni who sold me the car and he was really knowledgeable, respectful, patient, and completely fair and open with me on pricing. This has been the best car buying experience I’ve ever had and North Penn VW should be the model car dealership, I can’t recommend them enough. I felt like Tim, Jason H., and John B. went above and beyond in their roles, making me feel comfortable and informed throughout the buying process. Thanks again guys, keep up the great work! More

Couldn't ask for more! We received excellent service from the sales staff at North Penn VW. This is what we have come to expect from our prior transactions with this dealer We received excellent service from the sales staff at North Penn VW. This is what we have come to expect from our prior transactions with this dealer. When Matt, our salesperson, was on vacation Jeff, the sales manager, stepped right in and took care of what needed to be done. When we picked up the car Matt took plenty of time to make sure we understood how to operate the infotainment system (easily the most complicated part of the vehicle.) Jason made the financial aspects of the sale easy to understand and worked with us to give us exactly the extended warranty we wanted. More

Great Experience at North Penn VW. I have been buying or leasing cars for many years at North Penn. Always a positive experience. Joe DePhillipo is an excellant salesman. The Best!! I have been buying or leasing cars for many years at North Penn. Always a positive experience. Joe DePhillipo is an excellant salesman. The Best!! Joe went out of his way to explain all the details of my new Tiguan and spent a lot of time answering my questions. Jason H. was very helpful explaining the financing to me. Joe D. and Jason H. we're both very friendly and professional. More

Second Car, Same great experience! I purchased a car from North Penn VW eight years ago, and my experience last week was just the same--wonderful. The entire team went the extra mile t I purchased a car from North Penn VW eight years ago, and my experience last week was just the same--wonderful. The entire team went the extra mile to make for a stress-free and enjoyable experience. I have recommended friends and family in the past and will continue to do so. Thanks again for a great and relaxing experience! More

Bought a used car Showed up on a Friday afternoon just looking to see what I would get for my trade and to check out their inventory. I was in the market for a used gti Showed up on a Friday afternoon just looking to see what I would get for my trade and to check out their inventory. I was in the market for a used gti, and found more than enough options. The salesman Joe was more than helpful to show all they had to offer and get me out on the road for a test drive. Joe was not pushy or standoffish that I've experienced in the past. After looking at two different vehicles I had picked one I liked and was ready to sit down and sign. The whole process was very relaxed and easy with no hidden surprises. I don't think I was at the dealer for more than 2 hours cumulative and was driving home in my new to me car, and couldn't be more happy. So far I've recommended to my friends and family that the go there if they're thinking about getting a new car because my experience was so great. More

very personal;not pushy We are looking at VWs as our Jetta is recalled through the court case. We looked at options and the leasing and differences in cars was explained with We are looking at VWs as our Jetta is recalled through the court case. We looked at options and the leasing and differences in cars was explained with options. We are loving the Teguin we chose. More

Buying A VW I have driven my dream car for 15 years- a BMW 330i. However, when the repairs started getting too expensive for me to handle, I decided to try a new I have driven my dream car for 15 years- a BMW 330i. However, when the repairs started getting too expensive for me to handle, I decided to try a new VW/Jetta. North Penn was recommended to me by a very reliable friend in the areas of service and sales. I really liked dealing with Jeff and Brendan, they made the experience less daunting and took much time with me. Jeff looked for the best deal for me, and both he and Brendan helped me to find the right fit, when it came to Jetta models. More

Amazing all around the board!! This was by far the best experience I have had purchasing a vehicle. I applied for credit online and within an hour or two I was approved. I emailed t This was by far the best experience I have had purchasing a vehicle. I applied for credit online and within an hour or two I was approved. I emailed the internet sales rep back and forth. We came up with a number that worked for me and I picked up the vehicle the next day. When I got to the dealership everyone was friendly and made me feel very welcome. I was in and out in less that an hour and 15 minutes. I would definitely recommend anyone to buy from this dealership. More