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North Penn VW - Service Center

Colmar, PA

4.8
1,733 Reviews

1,733 Reviews of North Penn VW - Service Center

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May 05, 2025

NPVW has been my go to service place for my GTI for many years. They always take great care of me and my car. Knowledgeable staff and friendly service every single time. More

by Alexmtnez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025

Fantastic customer service at competitive prices, as always. North Penn VW's service team consistently communicates well, providing expert advice on what they have done and what they recommend having do More

by daviswf&eaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025

Friendly, Communicative and Honest Always keep you updated on the process and what to expect at checkout More

by SARAHDAVIS032
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse McDonough
May 01, 2025

Good and convenient Good, convenient, customer focused and reliable Excellent service—professional, prompt, and friendly. Car was ready on time and running perfectly. Highly recommend for reliable auto ca More

by ERNESTOOVIEDO
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse McDonough
April 30, 2025

Alwyas such a great experience feom an Amazing team with superior knowledge and A+ customer service skills More

by TY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2025

Excellent The communication of the service manager and the excellent service provided by the rental agency was terrific! More

by SOOPIEHETZ
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse McDonough
April 29, 2025

Kind staff and helpful resources I appreciated the attention the staff gave to my concerns and didn't feel pressured to have work done at that moment if it wasn't urgent. More

by LEKORIES
Recommend Dealer
Yes
Employees Worked With
James Bangor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Bangor
April 29, 2025

Jim took the time to listen and showed concern for understanding the issue. He kept me in the loop along the way and saw everything through. The issue was fixed and I'm appreciative as this specific p More

by Tmartin
Recommend Dealer
Yes
Employees Worked With
James Bangor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Bangor
April 29, 2025

Always great service The communication is always great. The service is always great. The people are personable the work as well done More

by DANALINDIA
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse McDonough
April 29, 2025

They were very informative and pleasant to work with. They completed a 4 new tire install, an alignment, and an oil change in great time, especially on the Saturday of the Easter holiday weekend with a l More

by DJERRYTRAVIS
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse McDonough
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