Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,737 Reviews of North Penn VW - Service Center
Sort by
December 08, 2021
Great people and service. Communicate well with you through out the process and will discuss in detail. through out the process and will discuss in detail. More
by Bruno619
Verified Customer
December 05, 2021
Everything went very good, beginning with my phone call to schedule my service appointment, to meeting my service advisor, and picking up my loaner car. Also, the technician sent me a video which was great to schedule my service appointment, to meeting my service advisor, and picking up my loaner car. Also, the technician sent me a video which was great. All around excellent experience. More
by FMIELKE
Employees Worked With
December 05, 2021
I was very pleased with the service I received at North Penn VW. The work was done quickly and correctly. They did over and above their duty. Thank you. Penn VW. The work was done quickly and correctly. They did over and above their duty. Thank you. More
by VW gal
Employees Worked With
Erin Trotter
December 05, 2021
Fast service and exceptional service. I always go there for all my service needs. I highly recommend them. for all my service needs. I highly recommend them. More
by Lfesmire
Employees Worked With
December 01, 2021
Awesome service very satisfied and highly recommend to others, I will keep coming, customer service wonderful others, I will keep coming, customer service wonderful More
by mou27
December 01, 2021
A great dealership! Everyone is so helpful!From service and sales. Really have no complaints! and sales. Really have no complaints! More
by Freddy
Employees Worked With
November 30, 2021
Friendly customer service, keep you informed of progress of any work going on, estimated costs, I like the video- very helpful of any work going on, estimated costs, I like the video- very helpful More
by BOB@ELBOWLANE.COM
November 29, 2021
They have always been honest and knowledgeable regarding repairs and maintenance. I know what to expect, they deliver as promised and I trust them. repairs and maintenance. I know what to expect, they deliver as promised and I trust them. More
by KNAAKS
November 29, 2021
I brought my car in due to a service issue which it has already been seen for 2x prior. Both times prior I notified the service advisor that I believed it had something to do with my front passenger brake already been seen for 2x prior. Both times prior I notified the service advisor that I believed it had something to do with my front passenger brake as it locked up on me and then sensor issue began. . I was told both prior times that was not the case and was told in October they replaced the sensor and it worked fine however less than an hour later it was back on. My concerns were completely dismissed even though I am the primary driver. Turns out it had to do with an issue with the brake and I now have to wait for the parts to come in most likely January (6 months after initial problem). If someone would have listened to my concerns the previous 2x this would have been fixed. I feel they don’t listen to their clients concerns even after providing video and pictures. It’s disappointing after buying numerous vehicles from this dealership. More
by DEBYORKNC
Employees Worked With
Jake
