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1,733 Reviews of North Penn VW - Service Center
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May 28, 2021
Had a wonderful experience, appreciated the shuttle to work and loved that my car was washed. Wonderful place to do business. Highly recommend this place. work and loved that my car was washed. Wonderful place to do business. Highly recommend this place. More
by mleem
Verified CustomerEmployees Worked With
May 28, 2021
The dealership is awesome I have been a customer there early 2000’s. I have only one complaint and I understand policy but they charge 160 to diagnose something even if your having it fixed there. I thin early 2000’s. I have only one complaint and I understand policy but they charge 160 to diagnose something even if your having it fixed there. I think they should waive or discount that fee. My part and labor was 235 plus the 160. More
by dlitzen1021
May 27, 2021
This is the worst dealership to ever deal with. All I have had is issues and problems since getting my lease in 2018. Last time I called and the girl on the phone told me well I can go to another dealers have had is issues and problems since getting my lease in 2018. Last time I called and the girl on the phone told me well I can go to another dealership. Excuse me that’s how you handle somehow who is upset. I can’t wait until my lease is up so I never have to deal with them again. It’s been a nightmare from the beginning. More
by Kgsmith0424
Employees Worked With
May 24, 2021
Figured out my rattling issue after chasing it for so long. Extremely happy now with my vehicle, also appointments are extremely easy to schedule and the service itself is quick. long. Extremely happy now with my vehicle, also appointments are extremely easy to schedule and the service itself is quick. More
by BEDABA21
Employees Worked With
Erin
May 22, 2021
Everything was fine. I like the high tech on the tech giving info on the car.I also like the fact I can wait for car or be shuttled home. giving info on the car.I also like the fact I can wait for car or be shuttled home. More
by SHGMFREAK
Employees Worked With
May 19, 2021
Great service, love the walk in oil changes. The staff is always pleasant. The waiting area is a great touch with complimentary coffee and WiFi. always pleasant. The waiting area is a great touch with complimentary coffee and WiFi. More
by JOHN.CAMPBELL0
Employees Worked With
May 19, 2021
Great work on VW touareg, great interactions with service support staff and really like the video report on car status .Service advisor was Erin Trotter. support staff and really like the video report on car status .Service advisor was Erin Trotter. More
by dcummins19446
Employees Worked With
Erin Trotter
May 18, 2021
North Penn VW has always treated me well. From the first time I went to the showroom to the time I went in for a minor repair. time I went to the showroom to the time I went in for a minor repair. More
by LOUMARKS
Employees Worked With
Other Employees :
Jeff Applegate, Matthew Treichel
May 17, 2021
Thoroughly impressed with communication from my assigned service manager (Jake). Very handy to be able to text directly with him. Appreciated the video walk around of service needed. service manager (Jake). Very handy to be able to text directly with him. Appreciated the video walk around of service needed. More
by Holley
Employees Worked With
Jake Mclean
May 13, 2021
Needed water pump. Diagnosed problem quickly. Jake stayed in touch and communicated well. Erin helped with insurance. Team effort. Appreciated help with loaner car. Excellent experience. in touch and communicated well. Erin helped with insurance. Team effort. Appreciated help with loaner car. Excellent experience. More
by docmeln
Employees Worked With
Jake, Erin
