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North Penn VW - Service Center

Colmar, PA

4.8
1,733 Reviews

1,733 Reviews of North Penn VW - Service Center

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May 12, 2021

The service employees were great, friendly, organized, and helpful. The Payment Clerk was not friendly and I felt I was bothering-annoying her by simply paying my bill. Sad way to end my transaction. More

by Michael Cuff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

North Penn VW responded

Good Afternoon Mr. Cuff, Thank you again for your recent visit. I appreciate you spending a few minutes to review your experience with me this afternoon. We look forward to seeing you again and offering you the service you expect and deserve! Please don't hesitate to reach me with any other concerns. Best Regards, Ken Benton Service Manager

May 12, 2021

It has always been a pleasure dealing with the Service Department. Everything is always explained in a way I can understand, and I am always satisfied with the costs. More

by JJMOM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021

I've been coming to this dealership for cars & service for many years. Everyone I've dealt with is helpful & efficient. I would recommend them to anyone! More

by BARBARA_HARVEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021

I love this place! The buying experience I had here with Greg Holland was so great, I decided to still return here for service. It has taken me years to find a VW dealer that I trust! This is the place !!! More

by MGeissinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake McLain
April 30, 2021

People very professional. Clear information about the service done. Being able to get the invoice and pay before pickup is a major plus. No complaints More

by Manuel Sobral
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2021

Erin kept me informed of the tire sale and I was able to secure 4 new tires at a good deal. Thank you Erin, nice job!! More

by RICHGRECO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Trotter
April 29, 2021

Jesse was very responsive and a pleasure to work with. Video of vehicle evaluation was also very helpful and informative. Let’s not get ridiculous with the Number of words in order to submit a response. More

by SELLFAMILY
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2021

Great as always , thanks for keeping the car alive and running ...looking to set records for mileage lol, this requires me to write too much lol More

by josh@rctransform.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2021

Work was completed on time. Drop off and pickup were seamless. Very satisfied with this visit and the results. Would be happy to continue as a customer. More

by TWITKOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2021

Service was ok. Trying to schedule my service appointment was a hassle. Had to fight to make my appointment. The scheduler didn't want me to make my appointment. More

by CHALL22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
4.0
This rating includes all reviews, with more weight given to recent reviews.
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