North Penn VW - Service Center

Usual inspection service I like the reminders I get after an appointment has been made. My appointments are always on time. The service I receive during my visit is outstandi I like the reminders I get after an appointment has been made. My appointments are always on time. The service I receive during my visit is outstanding including the video that is sent to my cell phone while the technician is servicing my car. My car will always be serviced by North Penn. More

Service dept awesome Never any issues with getting things done at north penn VW: courteous, comfy waiting area & like getting updates including video updates as they do th Never any issues with getting things done at north penn VW: courteous, comfy waiting area & like getting updates including video updates as they do the work More

Great Sales team and Service team Tim made me feel very comfortable when purchasing my VW and Shannon has been a great help when coming in to service my vehicle. Great dealership all a Tim made me feel very comfortable when purchasing my VW and Shannon has been a great help when coming in to service my vehicle. Great dealership all around! More

Fav VW dealer Been a North Penn customer for years. Always feel welcome. Tim in sales is helpful and fun. Service is prompt and detail oriented. Thanks You! Been a North Penn customer for years. Always feel welcome. Tim in sales is helpful and fun. Service is prompt and detail oriented. Thanks You! More

Wheels I had an issue with my service on wheels and they could not fix my wheels but still charged for service without showing me the video clips. Complaine I had an issue with my service on wheels and they could not fix my wheels but still charged for service without showing me the video clips. Complained by calling the corporate office and they were not helpful also. More

Overall great staff and servie Have been going to North Penn VW for 10 years, never had a bad experience. They always fit me in even when I had a non apt visit. Have been going to North Penn VW for 10 years, never had a bad experience. They always fit me in even when I had a non apt visit. More

they are HONEST, and want long-term relationships , not just a "short-term" sale / because of their honesty, enough people bring their automotive needs to them, so they do not have to "look for issues , not just a "short-term" sale / because of their honesty, enough people bring their automotive needs to them, so they do not have to "look for issues," as other dealers, to "fix" - they have enough honestly generated business / as well as HONEST - did I mention, "HONEST" - their service team is most competent / having been an automotive enthusiast I have known more than most service writers - NOT the ones at NorthPenn . . . they are great! More

Express oil change. I was a little disappointed in the time it took for my Express oil change, 2+ hours. I was told 1 hour. My car sat outside the window for 20 minutes w I was a little disappointed in the time it took for my Express oil change, 2+ hours. I was told 1 hour. My car sat outside the window for 20 minutes when I finally went to the desk and found my car was ready and the paperwork was sitting there. More

my car's problems were diagnosed and the work was done. I had the Express Service to check for bubbles which may have formed on the inner side of the tire because I hit a pothole last week. None was found, I had the Express Service to check for bubbles which may have formed on the inner side of the tire because I hit a pothole last week. None was found, but three tire rimes needed to be straightened. This was done. More

Fixing KESSEY Issues and Inspection Very friendly, very well at keeping you updated on your vehicle, and most of all they do a quick but thorough job. Most importantly they are willing t Very friendly, very well at keeping you updated on your vehicle, and most of all they do a quick but thorough job. Most importantly they are willing to accomadate to the best of their abilities. A good honest dealership, which can be hard to find these days. More