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North Penn VW - Service Center

Colmar, PA

4.8
1,736 Reviews

1,736 Reviews of North Penn VW - Service Center

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June 26, 2024

NPVW Service Department has kept my VW's in great shape for nearly 10 years. It's worth the 45 minute drive to receive quality service. More

by LINDAMKARP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2024

Jesse always gives great customer service and always makes sure that everything is done correctly. I always feel confident my car is taken care of and never leave with a bad experience. Due to the situa More

by JUSTINAHS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2024

Excellent customer service Excellent customer service Excellent service Excellent service Everything is excellent Excellent team Overall, very excellent More

by BRIAN.SHEPARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Balassis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Applegate, Jason Hartman, Ken Piccari, Ken Piccari
June 19, 2024

Dealership is nearest to Mt. Airy, but best. Other dealerships and service centers are Ardmore, East Norriton, and Warrington. Skill of technicians, thoroughness of diagnosis More

by DAGENSZLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

Kevin is a great tech! ! Car was finished on time and perfect! Erin made sure everything went as planned. More

by KETCH360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

Excellent service! , The lack of 5 stars is not a reflection on your service, it's just my principles, always providing space for more growth. More

by LEV3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Trotter
June 09, 2024

Prompt, reliable service; friendly staff, all with courtesy and professionalism. Good communication with text and video of work provided. More

by davidrivas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

Ken was very accommodating and prompt. He explained my vehicles needs clearly and completely, but he second cylinder and wiring harness were faulty and would be repaired by VW. More

by CHADFRABLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2024

As mentioned l, the shop does great work and always communicates in advance. Starts and ends with Erin Trotter. More

by wozhawk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Trotter- 10 stars
May 31, 2024

Great experience. Prompt, thorough, and they handled the 3rd party warranty claim without any hassle. More

by SEANMCNUTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Trotter
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