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North Penn VW - Service Center

Colmar, PA

4.7
1,742 Reviews

1,742 Reviews of North Penn VW - Service Center

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February 01, 2023

We’ve had both Jessie & Erin as our contact person since using North Penn. Both were excellent & would thoroughly explain what was going on with our car. Service was completed in a timely manner & done when More

by MICHELLEPWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin
January 31, 2023

Great customer service. Squeezed me in when I called. Greatly appreciated! Thank you for a reat experience More

by KSPAR0
Recommend Dealer
Yes
Employees Worked With
I do not recall!
January 30, 2023

Evaluation of car's service needs varies visit by visit. A tendency to sell non vital services More

by MURPHYDZG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Benton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Zajatz
January 29, 2023

Friendly and helpful staff- go beyond their job responsibilities- make you feel like a friend instead of a customer More

by JAYNELES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2023

Friendly staff, kept me updated on my vehicle via text, nice waiting area & ready when promised More

by Double E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Piccari
January 27, 2023

Always friendly, professional and accommodating. From the service department to my awesome salesman Bill Kurz. More

by Bella516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Kurz
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Balassis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Applegate, Jason Hartman
January 26, 2023

I was very satisfied with the services I received. Everyone was friendly and professional. I purchased a Volkswagen for the second time largely based on the great service at North Penn. More

by MSIENKO1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

North Penn VW responded

Thank you for sharing your awesome experience! We look forward to many years of continued partnership in keeping your VW in the best condition!

January 26, 2023

The North Penn service department is great. They always get my car serviced or fixed quickly. More

by don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2023

Great service! They were able to get my vehicle in on short notice when there was a problem. Had the problem fixed and ready in no time. More

by DCAREY065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2023

Supportive, fair, helpful, and honest. The Customer Reps are always friendly, nice, and easy to work with More

by FNNYMK
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
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