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North Penn VW - Service Center

Colmar, PA

4.7
1,742 Reviews

1,742 Reviews of North Penn VW - Service Center

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September 30, 2022

Great service for all the car needs. ..polite staff and friendly customer services to meet your needs More

by jn0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2022

The service representatives, Ken and Gabriella were wonderful in getting my broken mirror replaced. They were fast in getting an appointment for me although there was a problem with the installation th More

by JFIRDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriella, shuttle drivers John and Steve
September 29, 2022

Great staff, good service and nice dealerships. Will recommend to friends any time in the future. More

by EMORINIGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Balassis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Applegate
September 28, 2022

Staffs are nice and professional. Issues with the car were solved quick and professionally. Inspection video is really helpful to understand what is wrong and to be fixed. Also, commu More

by hongpark23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriella Tano
September 27, 2022

Great service and communication. Gabriella Tano was especially helpful in relaying information and completion times More

by dropfly0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriella Tano
September 27, 2022

Your service is always efficient, and your service people are very helpful which I appreciate very much. More

by SUEU1040
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2022

Quick response to problems and parts arrived on time to complete repair and the communication was great. More

by MARK.HERBST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriella Tano
September 26, 2022

Working with Ryan and Jesse is always great! I will continue to bring my car in to them. More

by rajeev.gowda77
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

North Penn VW responded

Thanks for the great feedback on our team, Mr. Gowda!

September 26, 2022

I'm unhappy about how my last service was handled and nothing was done from a corrective measures standpoint More

by DROMINIECKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gabriella Tano
Sep 26, 2022 -

North Penn VW responded

Mr. Rominiecki, Thank you for taking the time to review your last visit with me this afternoon. I'm glad we were able to come to an agreeable resolution for both parties. We appreciate your loyalty to our dealership and look forward to seeing you at your next routine maintenance visit. Sincerely, Ken Benton Service Manager

September 23, 2022

I received a $50 gift but you don’t that , comes as percentage , what’s with that . I guess you always have to read the fine print . More

by BILLSLAND6
Customer Service
Recommend Dealer
Yes
Employees Worked With
Tim Notarianni
5.0
This rating includes all reviews, with more weight given to recent reviews.
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