North Shore Honda

Worst Experience Buying Anything Ever. Don't Go Here This is the worst experience I have ever had buying a car. I originally went in over a week ago and we negotiated a price that was acceptable to all p This is the worst experience I have ever had buying a car. I originally went in over a week ago and we negotiated a price that was acceptable to all parties assuming I finance the car through Honda at 2.9% interest (I wanted to pay cash). Through the course of the week there were new fees added on and the financing could no longer go through Honda because the dealership does not receive incentives. The new interest rate was 5.9% through a bank. I did not agree with that and eventually the sales manager Jay told me he would subtract the cost of the interest from the cash I would owe to pick up the car. He was not going to subtract it from the price of the car as that would lower the amount I would have to finance and therefore lower the incentive. This is beyond illegal and a clear example of rebating. When I went to the dealership to pick the car up hoping I could have him subtract it from the price of the car he added new fees to the car (I was already paying about $600 in fees for registration, inspection, dealer fees etc.) I would never buy a car there as long as I live and I recommend that nobody else does either as this is a shady establishment. More

Wonderful experience.... Jose was truly fantastic! My experience at North Shore Honda was fantastic! Just purchased a used Kia Optima Hybrid there and my time there couldn't have gone any better! Jose, My experience at North Shore Honda was fantastic! Just purchased a used Kia Optima Hybrid there and my time there couldn't have gone any better! Jose, my sales consultant truly made buying my first car a great experience. His professionalism and generosity kept the entire process stress free, and as simple and straightforward as possible. I would definitely recommend Jose, and this impressive, outstanding dealership to literally anyone looking to buy a car. More

Good on small stuff, but not able to handle complicated stuf This week I will be bringing my car in for the FOURTH time for GPS problems. The last time, at the request of the service department, I planned on get This week I will be bringing my car in for the FOURTH time for GPS problems. The last time, at the request of the service department, I planned on getting a loaner so they would have plenty of time to look at it. The intake person simply blew me off. Before I could even finish my sentence he told me "you have to use a real Apple cable". When I picked up the car, they just outright lied to me about "increasing the signal strength". I don't know who they thought they were dealing with, but I know B*LLSH*T when I hear it. Heaven help anyone who has a serious problem with their car. More

GREAT! Mr. Perry was very attentive and patient. Andrew Perry took the time to listen to my budget concerns and helped fit me to the car that fit my taste and my pocket. He and his team(Ed Haas & Gar Andrew Perry took the time to listen to my budget concerns and helped fit me to the car that fit my taste and my pocket. He and his team(Ed Haas & Gary Schimmer) were gracious and accommodating. Andrew even came in on his off day to complete the sale on my schedule. His processing of the paper work was transparent and efficient. All of my questions were answered and I never felt like anyone was trying to deceive me. All of them presented a warm and friendly environment. More

Long time Honda customer - now a North Shore customer I have been a Honda customer for over 30 years and have bought/leased multiple Odysseys, Accords, Insights and Civics. I have procured 6 locally at Hu I have been a Honda customer for over 30 years and have bought/leased multiple Odysseys, Accords, Insights and Civics. I have procured 6 locally at Huntington Honda, but each time their insulting sales staff starting to turn me off. The last time was in December for a Honda Clarity - they think people can't understand how lease numbers are calculated - telling me the computer just spits the number out, resulting in $350/month MORE than it should be. Well that was the last straw and fortunately I found the team at North Shore Honda. The internet sales Manager (Corey) got me in touch with Peter Aber who made the most frictionless, fair and honest deal in my life for a 2018 Honda Clarity PHEV. I've had new cars from MB, Porsche, Audi, Subaru, Range Rover, Chrysler, Ford and probably 1 or 2 I am forgetting so have been around the block. Last week I needed to get a car quickly for my son. Called Corey and he set me up with Andrew Perry, another true professional on their team. Direct, responsive, polite and honest. They got me in the car the same day and even called me after their internet went down which could have delayed delivery until the next morning; and called me back after the internet went up to confirm delivery at 7pm. Great deal, and an even better experience. The Business Manager was also great - no pressure tactics and just processed the sale with respect for my time. I will only go to North Shore Honda from now on - even their VIP service benefits beat the others (free rentals, NYS inspections, oil changes and tire rotations!). Wish I knew them 20 years ago. More

The most wonderful car purchase ever. We had gone to several other Honda and different make before we bought our truck from North Shore. We decided on North Shore Honda because of Perry We had gone to several other Honda and different make before we bought our truck from North Shore. We decided on North Shore Honda because of Perry and Gary. They were not pushy and treated us very professional and we felt they were very trust worthy and honest with all of our questions. When we picked up the truck Perry took as much time as we needed. We felt very confortable knowing how to operate everything when we left. Our sincere thanks to Perry and Gary. More

Great Experience! Just leased a 2019 Honda Civic Sport for my wife. Daryl was the BEST! He was very honest and upfront. No hidden charges. He knew my budget and stayed Just leased a 2019 Honda Civic Sport for my wife. Daryl was the BEST! He was very honest and upfront. No hidden charges. He knew my budget and stayed within it. I would recommend everyone see Daryl Beattie when considering a Honda! More

First time Honda Buyer - Very Impressed! We bought our first Honda and had it delivered today - a 2019 CR -V Touring. We went to North Shore Honda because it was the closest dealer and happe We bought our first Honda and had it delivered today - a 2019 CR -V Touring. We went to North Shore Honda because it was the closest dealer and happened to be rated highly. Andrew was our salesperson, Richard the business manager, and Gary, the manager. It was a great experience overall! From the first day when we met Andrew, he was pleasant and helpful. Then, we came back the next day and we decided to buy the car. Andrew was thorough in answering our questions as we were having a test drive. It then came time to begin the paperwork, determine what we would get for our trade-in and negotiate a price. We were thoroughly happy with the price that Andrew came up with, and even more so, the trade in value we received for our old car. Later, we met with Richard to discuss the kinds of financing available and the extended warranties. He was a down-to-earth, no b.s. kind of guy who helped us make the right decision in terms of warranty and financing. Today, when we picked up the car, again, Andrew was fantastic. He showed us everything (and there is much to learn with all the features). He answered all our questions, and we were ready to take the car home. Then, Gary, the manager, came over to speak with us - and asked us about our experience. Another honest-type guy - who seemed very authentic in his concern for our sales/buying experience and promised continued assistance as long as we own the car. I had just purchased another new car (not a Honda) about 2 months ago - and the differences between dealers were particularly noticeable. I would highly recommend North Shore Honda, and if you do go, ask for Andrew. Given this experience, I have every reason to believe that the service department will handle our future maintenance needs well. I'd be shocked if their level of service is anything less than that which we've experienced on the sales side. --Rob and Tina More

Great Experience, so fast and easy We leased a Honda Pilot, Our salesperson Henry was very easy to deal with, made the experience very pleasant. On the day we picked up the car we wer We leased a Honda Pilot, Our salesperson Henry was very easy to deal with, made the experience very pleasant. On the day we picked up the car we were in and out of there in no time and he spent so much time with us going over all the details of the car. The whole experience was great, I would definitely go back there in the future and recommend to family and friends. More