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North Shore Honda

Glen Head, NY

4.7
844 Reviews
EXPERIENCE THE DIFFERENCE at NORTH SHORE HONDA. We are family owned and operated for over 35 years and it shows. Our values and way of doing business haven't changed. We are and always have been about giving our customers something that those other big mega dealerships don't, a fair, honest and easy car buying experience. With a sincere and genuine desire to make our customers happy, no matter what it takes, from Sales to Service. Just read the reviews for yourself!
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611 Glen Cove Rd76-2290

Glen Head, NY

11545

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Showing 844 reviews

April 13, 2019

Very helpful I bought my 1st car 8 years ago cash, 2001 Honda CRV. I was very nervous because my dream "new car" was a 2016 Honda HRV, Jose Diaz was very helpful i More

by Sasha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Cirami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Diaz
Apr 15, 2019 -

North Shore Honda responded

We are happy to hear that you had a great experience! We pride ourselves on outstanding customer service, and we honor our employees who excel in customer satisfaction. We are always happy to help and if you have any future questions or concerns, please call the dealership directly.

April 02, 2019

do not believe everything they tell you I bought a used certified crv. The salesperson printed a Carfax which showed all the work done by North shore Honda. Among other things it stated, as More

by tps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richard Cirami
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phill Harvey
Apr 02, 2019 -

North Shore Honda responded

We want to sincerely apologize for your negative experience. However, we'd like to learn more about your situation and what exactly happened. We want to make things right. So, could you please send us a private message with your contact information and the best time to reach you? We look forward to hearing from you and earning you back your business.

April 01, 2019

A Family of North Shore Honda Customers This is my first time purchasing a car for myself at North Shore Honda. My sister had leased several cars from NSH, my husband bought his CR-V there a More

by kabuki102
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noel Ledesma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Haas, Derek Bowen
Apr 02, 2019 -

North Shore Honda responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that we provided you the best dealer experience! Thank you so much. If you have any further needs, do not hesitate to come back to visit us.

April 01, 2019

No hassle experience, great price, up front and honest My wife and I decided to lease a CR-V. North Shore Honda was the first dealership we went into. Harold was up front, we negotiated a little bit, Har More

by dskuff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2019 -

North Shore Honda responded

Our dealership goal is to have all our customers feel comfortable before, after and during their visit. We are glad we achieved our goal and thank you for the kind words!

March 30, 2019

5th Honda As usual, Phill Harvey and Henry Neil make this a great experience, which is why I will always get my Hondas from them and North Shore Honda. Shout o More

by RedBullHondaFan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Neil, Eddie Haas, Phill Harvey
Apr 02, 2019 -

North Shore Honda responded

Thank you so much for taking the time to post this 5 star review. Loyal customers like yourself help build our business. We really appreciate your loyalty and look forward to serving you again.

March 27, 2019

Need to make a deal fast I have to say I had a wonderful experience at North Shore Honda . My car was on its last leg . I did my research North Shore had the best prices. My More

by Honda man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I not sure of the finance guy's name but he was an ex navy seal and teacher ??, Jose Diaz
Mar 29, 2019 -

North Shore Honda responded

We are happy to hear that you had a great experience! We pride ourselves on outstanding customer service, and we honor our employees who excel in customer satisfaction. We are always happy to help and if you have any future questions or concerns, please call the dealership directly.

March 24, 2019

The games of north shore Honda My sales rep Derek was incredible, super friendly and helpful with info on the car and gave me great tips for driving manual transmission. But as for More

by Zeke8990
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eddie Haas, Derek Bowen, Jason Godsmark
Mar 25, 2019 -

North Shore Honda responded

I’d like to apologize if your recent visit to our dealership wasn’t up to par and for any inconvenience this may have caused. We hope we can work together productively in the future. Please reach out directly if we can assist you. Regards, The Customer Care Team.

March 23, 2019

2 pre owned Honda’s and the Carman of N.Y. makes it happen! Our family has purchased three vehicles from North shore Honda. We have dealt with Cindy and find her to be one of the best sales consultants not on More

by Johnjohn1950
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Cirami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy Campos
Mar 25, 2019 -

North Shore Honda responded

Thank you so much for sharing your incredible story with us! We are incredibly pleased to know that our team went above and beyond to provide you with the outstanding service you deserve and that they could get the perfect vehicle for you.

March 22, 2019

Slow, sloppy liars Slow - process of picking up a car took about 4 hours (!). Extremely frustrating! Sloppy - some things has been forgotten, not ready, etc. Liars More

by Tarpan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Noel Ledesma
3.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Cirami
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2019 -

North Shore Honda responded

We want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our customers. So, we hope you will give us an opportunity to discuss this further with you. Would you please send us a private message with your contact information and the best time to reach you? We hope to find a solution that makes you smile.

March 20, 2019

easy and seamless I once again met with Daryl Beattie and Phil Harvey. I have dealt with them my past few leases. They are very friendly and professional. They made wha More

by Kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daryl Beattie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phill Harvey
Mar 21, 2019 -

North Shore Honda responded

Thank you so much for your review and thanks for putting your trust in our team. We work hard to resolve any issues our customers encounter with their new vehicles. Thanks again for your review. We appreciate your business and look forward to seeing you again.

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