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Northside Lexus

Spring , TX

4.9
7,599 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 7,599 reviews

March 31, 2024

Wow very attractive showed me exactly what I was looking for didn't try to over sale it was one of the best deals I could have imagined More

by amasonon26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Covert
Apr 01, 2024 -

Northside Lexus responded

We're delighted to know you found exactly what you were looking for at Northside Lexus! Our team always aims to provide the best deals without overselling. Thanks for your review and we hope to see you again soon!

March 31, 2024

Everyone was super nice and made our experience very pleasant. We enjoyed buying from Northside! More

by skayhd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Ansley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Northside Lexus responded

Skayhd, it was our pleasure to assist you. Thank you from all of us here at Northside Lexus!

March 31, 2024

Helpful and knowledgeable Technology lesson was a plus. John was patient with us and helpful More

by eng.debbie
Recommend Dealer
Yes
Employees Worked With
John Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Makrakis
Apr 01, 2024 -

Northside Lexus responded

Thank you for the excellent review of Northside Lexus, Txdle! We'll pass your kudos along to John.

March 31, 2024

I will never buy another car for this and it dealership ever… I came from Pensacola, Florida to Texas to pick up a 2019 Cadillac CT6 … I never made it home. The car broke down on me in GULF PORT MISSISSIPP More

by Kayden32535
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Wes White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Lewis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Northside Lexus responded

Kayden, I'm truly sorry to read about your experience. It's concerning that you've had such issues with the car and warranty, especially after traveling from Florida. I understand how frustrating this must be for you and I'd like to help resolve it as soon as possible. Please reach out directly so we can discuss further details of your situation - our goal is to always ensure customer satisfaction, even when things don't go according to plan initially. Thank you, Tyler Stephens - Pre-Owned Sales Manager - +1 (281) 569-3319

March 31, 2024

Mark is superb, knows his job, not pushy, very pleasant and informative. Financing was a snap and ther was mo need to haggle. Great experience!! More

by dougjb01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Northside Lexus responded

We're glad to know that Mark provided you with a pleasant and informative experience at Northside Lexus, Doug. It's great to see our team made financing easy for you! Thanks for the positive feedback, we appreciate it!

March 30, 2024

Mr. Shotwell is an excellent salesman . He is really helpful. The tech guy is also excellent More

by sle61
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Northside Lexus responded

We are glad to hear that you had a great purchasing experience with our team. Thank you for trusting Northside Lexus with your business!

March 29, 2024

All the staff were helpful, Lisa was so nice and kindly answered all my questions. I'm happy with my car. More

by ESTHERYANIEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rex Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Scogin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Northside Lexus responded

Esther, we're delighted to know Lisa and the team at Northside Lexus were able to assist you. Enjoy your new car!

March 29, 2024

Quick and easy. Help set up phone and walk thru features and how how to use them. Walk in and drove out in about an hour. More

by lalo5252
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Northside Lexus responded

We're glad to know your experience at Northside Lexus was quick and efficient! Our team is always here to help with any features or questions. Enjoy the ride!

March 29, 2024

Mike is a great salesman to work with. His attention to detail with his clients is excellent. More

by mikemcbee9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Driskill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Northside Lexus responded

Thank you for leaving Northside Lexus a five-star review! Your kind words will make Mike's day and we couldn't agree more he is amazing with his clients. See you next time!

March 29, 2024

Lisa and the entire staff were wonderful to work with. Lisa had so much patience as I tried to decide what was most important to me as I tried to decide between all the options. More

by TCSCOMPLETION
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristian Craioveanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Scogin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Northside Lexus responded

We're delighted to know that Lisa and our team at Northside Lexus were able to assist you in making your decision. Your feedback is greatly appreciated, thank you for sharing!

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