Northside Lexus

I had the most amazing car buying experience at Northside Lexus today 10/22/22. We spoke with Michael Featherstone Sales Consultant on the phone and communicated by text as well. Michael is so different from Lexus today 10/22/22. We spoke with Michael Featherstone Sales Consultant on the phone and communicated by text as well. Michael is so different from any Car Salesman I have ever met in my 34 years of buying cars. Michael is honest, respectful and very polite. Michael sent us pictures including the window sticker. Northside Lexus has no mark up and they don’t add dealer equipment fees like many dealers are doing. We drove 3.5 hours from Austin to Spring Texas to buy our first Lexus RX 450H from Michael because we trust him. We met with Brent Penn the Finance Manager who was fantastic, honest, friendly. There was no pressure to sell any products. Lastly we met with John Makrakis Delivery specialist/technology dept. He is polite, respectful and friendly. That was the best on-site personal tutorial on our new RX 450H. John was excellent covering everything on the vehicle, all the technology which helped me feel so comfortable with our new RX 450H during my drive back to Austin. John took his time and we were never rushed at all. John answered all our questions. John Makrakis is excellent at familiarizing the customer with the vehicle. What a phenomenal team. To the owner, Michael Featherstone, Brent Penn and John Makrakis are an asset to Northside Lexus. More

The dealership was clean and attractive. Reception was courteous and prompt seeing who to direct us to. The different departments worked well together. Reception was courteous and prompt seeing who to direct us to. The different departments worked well together. More

I had a great experience with them! Everyone was so nice and helpful! Especially my sales guy Nathan! I will definitely recommend this dealership!! Nathan kept me posted the whole time Everyone was so nice and helpful! Especially my sales guy Nathan! I will definitely recommend this dealership!! Nathan kept me posted the whole time and I really enjoyed working with him! I can’t not express how nice and professional he was!! More

Outstanding customer service, since the moment you come in to the time you live driving your new car!! in to the time you live driving your new car!! More

Great, home like welcoming and service! As a customer I felt treated with respect. The car is beautiful and I feel great driving it. As a customer I felt treated with respect. The car is beautiful and I feel great driving it. More

They have a great selection of cars no matter which one you are looking for. Rylan will help you all the way from looking to buying. He is very nice, very knowledgeable and very patient. I highly recommend you are looking for. Rylan will help you all the way from looking to buying. He is very nice, very knowledgeable and very patient. I highly recommend asking for him. This is the best Lexus dealership! More

Great service after the sale; salesperson Bob did a great job. Would recommend Northside Lexus job. Would recommend Northside Lexus More

Joshua professional, personable, listens to your concerns & never pressures you to make a decision; very patient. & never pressures you to make a decision; very patient. More

Very impressed. Very clean. Reminds me of a Toyota dealership. Shouldn't all car dealerships be like this. I guess that's too much to ask. Very clean. Reminds me of a Toyota dealership. Shouldn't all car dealerships be like this. I guess that's too much to ask. More

They gave us great service . Love it and we will be back . Thanks again Lexus you rock! Love it and we will be back . Thanks again Lexus you rock! More