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Northside Lexus

Spring , TX

Overview
Employees
Reviews
Vehicles
4.9
6,973 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,973 reviews

September 08, 2023

Excellent customer service and support. Very professional explaining things in regards to the car purchased. More

by jacquelineclev2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2023 -

Northside Lexus responded

Jacqueline, we're delighted to know you had an excellent experience at Northside Lexus. Our team is always here to provide top-notch service and straightforward communication during the sales process. Thanks for the review!

September 07, 2023

We have purchased several luxury vehicles in the past. The Professionalism by Mr. Needham Shotwell at Northside Lexus, is unmatched! We are extremely happy with Mr. Shotwell and the Lexus Team. Without qu More

by fab5cooks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2023 -

Northside Lexus responded

We're delighted to know that you had a top-notch experience with our team at Northside Lexus! It's great to see Mr. Shotwell and the rest of the crew lived up to your expectations. Enjoy the new ride, and have fun!

September 06, 2023

Needham was very patient, helpful, very professional and took the time to answer any and all of my questions. He was also very helpful explaining features and set up during delivery process. My 3 rd Lexus f More

by WAYNEBULLA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2023 -

Northside Lexus responded

We're so glad to know that Needham was able to assist you in your car-buying process at Northside Lexus. It's great that this is your third Lexus from us; we appreciate the continued support! Enjoy driving around in style!

September 02, 2023

Everyone I can into contact with was polite and courteous. No long wait time there. More

by JKAPPA74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared States
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2023 -

Northside Lexus responded

Thank you for leaving Northside Lexus a review! We are glad that our team was polite and courteous.

September 02, 2023

Tip top spot for your next Lexus purchase! We love our 2024 LC500 and want to thank Mike and Doug for a great experience. More

by greg.frazey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Driskill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Gilmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2023 -

Northside Lexus responded

Greg, thank you for updating your review of Northside Lexus to five stars, and congrats on your new 2024 Lexus LC500! It makes our day to know you are happy with your experience and your new luxury vehicle. Your kind words will be shared with Mike and Doug!

September 01, 2023

North side Lexus is a great dealership with curious and helpful personnel. Very clean facility with excellent vehicles. More

by WILSON-SCOTT9566
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton
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Sep 05, 2023 -

Northside Lexus responded

We're delighted to know you had a positive experience at Northside Lexus! Our team strives to maintain cleanliness and provide excellent service. Thank you for your kind words about our dealership and vehicles.

September 01, 2023

Service from Austin Marshall was excellent and would recommend Austin and Northside to any of my friends! More

by jmarshall70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Marshall
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Sep 01, 2023 -

Northside Lexus responded

We're delighted to know that you had an excellent service experience with Austin at Northside Lexus! Thanks for recommending us, we look forward to serving your friends in the future.

August 31, 2023

Overall everything went OK. There some miscommunications with the sales guys but Eddie took care of everything. More

by MN9821
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Calderon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Washington
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Aug 31, 2023 -

Northside Lexus responded

We appreciate your feedback and are glad to know Eddie was able to assist with any miscommunications that occurred. If there's anything else we can do for you, please let us know. Thanks for choosing Northside Lexus!

August 31, 2023

Very professional knowing a tremendous amount of knowledge regarding their cars, All my questions were answered and was told I could contact them at anytime if additional information was needed. More

by anndavis430
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2023 -

Northside Lexus responded

We're glad to know our team at Northside Lexus was able to provide you with the information and assistance you needed. Don't hesitate to reach out if more questions arise in the future!

August 30, 2023

I just purchased my 2nd new lexus from Jared Postma in the last year, he provided outstanding service on both occasions throughout the buying process. Finance/warranty was also very professional. More

by Tigers3972
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Postma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2023 -

Northside Lexus responded

We're delighted to know that you had a great experience with Jared and our finance team at Northside Lexus! Thank you for choosing us again, we appreciate your support. Enjoy your new Lexus!

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