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Northside Lexus

Spring , TX

4.9
7,004 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 7,004 reviews

July 07, 2022

Easy transaction. All the information and details went over the phone. Just come in sign and go . More

by anomino.vn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
Jul 07, 2022 -

Northside Lexus responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Northside Lexus team. Drive safely, and we hope to see you back again down the road!

July 06, 2022

My entire experience from beginning to end was perfect! I have been buying my cars from Lexus for the past 20 years… it gets better and better! I’ve had the same salesman for that long as well! More

by melo1554
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Driskill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agustin Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Cullingford
Jul 06, 2022 -

Northside Lexus responded

We are so happy to hear about your five-star experience at Northside Lexus! Thank you for your business and kind words. Congrats on the new ride!

July 06, 2022

Good service, good Saleman, less wait and comfortable seating, better internet service, and good coffee and soft drink More

by sophirunp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Driskill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Northside Lexus responded

We're delighted you enjoyed your time here at Northside Lexus! We hope to see you again down the road.

July 06, 2022

Attempted to communicate with the dealer outside my area in order to secure a better deal for a vehicle, but they wanted to insult my intelligence by saying they dont sell "outside our area". I am sure if More

by MK
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Nick Makrakis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Northside Lexus responded

I am very sorry that you were unhappy with your experience. We strive to accommodate all of our customers, so I apologize if we left a different impression. While it's disappointing we lost your business, your feedback will help us improve for future guests. Please feel free to contact me if there is anything else I can help with. Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

July 06, 2022

First time owning a Lexus! It was a great experience and easy everyone was very helpful and nice! Thanks! More

by dlrkennedy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Bosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Carmona
Jul 06, 2022 -

Northside Lexus responded

It's our pleasure to have helped you purchase your first Lexus! Thank you for choosing Northside Lexus. Have a lovely day!

July 05, 2022

My salesman was very polite and answered my questions. I was very pleased with his performance More

by thelmadixon5762
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Vario
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rylan Pruitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Northside Lexus responded

Thanks for the review, we're glad to hear that our team was informative and polite! --Northside Lexus Team

July 03, 2022

I bought a Lexus NX for my wife and the whole process was smooth from beginning to end. Thank you Joshua Keough and James Vu! More

by rodsergio2004
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
Jul 05, 2022 -

Northside Lexus responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Joshua and James. Congratulations to your wife on her new Lexus NX, and we hope to see you back again at Northside Lexus!

July 03, 2022

This dealer service very good, Danh sale man nice guy, help me any thing, I need transportation he pickup me from my house to dealer Chau More

by Ngchau1952
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamilton Dawes, Danh Nguyen
Jul 05, 2022 -

Northside Lexus responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with Danh. Drive safely, and we hope to see you back again at Northside Lexus!

Jul 05, 2022 -

Ngchau1952 responded

Thank you I will come back when I need

July 02, 2022

Great customer service! Beautiful facility, always a great experience. Would highly recommend to any one. More

by martha5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Northside Lexus responded

Thanks so much for your support of us here at Northside Lexus! We appreciate your business and we look forward to seeing you next time.

July 02, 2022

This dealership is exceptional. The staff is friendly and very knowledgeable about their job/role. The service is prompt and the staff keep you updated on delays. It was worth the More

by roynruth2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Gilmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Makrakis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tech dept- Tiffany (?)
Jul 05, 2022 -

Northside Lexus responded

Thank you so much for this excellent rating and review! We appreciate you making the commute to work with us here at Northside Lexus. Have a wonderful day!

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