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Northside Lexus

Spring , TX

Overview
Employees
Reviews
Vehicles
4.9
6,973 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,973 reviews

June 23, 2022

Dorothy is amazing! No pressure and vey knowledgeable. She truly cares about the guest! She made my dealer experience outstanding! More

by Texhawk09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorothy Sausley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2022 -

Northside Lexus responded

Your review is music to our ears! We're thrilled Dorothy welcomed you with informative, patient, and attentive assistance that made you feel valued at Northside Lexus and shaped an exceptional experience. We hope to see you again down the road!

June 23, 2022

I had a wonderful experience purchasing a used vehicle at Lexus. The process was stress-free and pleasant. Very thorough, Mason was able to find me a car that suited my needs. I will definitely come back. More

by neiralwong3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2022 -

Northside Lexus responded

We are so happy to hear that Mason helped make it easy for you to get into a great vehicle. Thank you for posting a wonderful review and rating Northside Lexus five stars! We look forward to working together in the future.

June 23, 2022

Great team. David Trice and Mike Driscoll are the best guys in the car biz. More

by JBUC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Driskill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2022 -

Northside Lexus responded

This is a stellar review! We appreciate the kind words and trust in us to ensure you were satisfied. See you again next time here at Northside Lexus!

June 22, 2022

Professional staff and a fair deal under the circumstances. Would return for our next car. More

by JF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2022 -

Northside Lexus responded

Thank you for the great review! We are happy to hear that you are so confident in the Northside Lexus team to get the job done. Drive safely, and we hope to see you back!

Jul 08, 2022 -

JF responded

After our return trip to the dealership and discussions, we were treated fairly under the circumstances to move into an RX. I am disappointed that this solution wasn’t offered initially and the RX wasn’t the car we really wanted, but won’t keep me from coming back to Northside. Thanks

Jul 15, 2022 -

Northside Lexus responded

Thanks for sharing. We want the most for our customers and apologize that we let you down, but if there is anything else we can do to assist, please let us know. Tim Karmout - General Sales Manager - 281-569-3308

June 22, 2022

Everyone was willing to help me out when I had any questions about a vehicle. More

by KCOONZ1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Scogin
Report | Print
Jun 22, 2022 -

Northside Lexus responded

We're glad we could be of service! Thank you for the great review and for doing business here at Northside Lexus!

June 22, 2022

Great salesman. Nathan was very knowledgeable and helped me make the best decision. He was not pushy. The finance man was great too. More

by KATHYCERVENKA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2022 -

Northside Lexus responded

It's fantastic to hear kind words about our wonderful staff! We're delighted Nathan and the rest of the Northside Lexus team provided informative, patient assistance to help you understand your options. We're grateful to have earned your business and hope to see you again soon!

June 22, 2022

Was in the market for 2022 Lexus RX 350 black on black. Erica was extremely helpful throughout the entire process. More

by jayne617006
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Pollino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2022 -

Northside Lexus responded

Thank you for the great review, Jayne! We are so glad to hear that you found the right vehicle working with Erica. Drive safely in your new 2022 Lexus RX 350, and we hope to see you back again at Northside Lexus!

June 21, 2022

From sales to service, the best dealership I've experienced. I’m a repeat customer over the past 10 years and will continue to do business with Northside Lexus. More

by Tom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Tosh
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Analy Garcia
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Jun 22, 2022 -

Northside Lexus responded

We are so grateful for your decade of business, Tom! Thank you for putting your trust in our team here at Northside Lexus, we look forward to working with you for a long time to come.

Jun 22, 2022 -

Tom responded

My pleasure, thank you.

June 21, 2022

Was very impressed with the look of your store. Not a very easy place to get too. More

by maria.lilley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Bosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2022 -

Northside Lexus responded

Thank you for taking the time to give us your five stars. We appreciate your feedback and if there is anything else you would like to share with us, our phones are always on! Take care!

June 21, 2022

Victoria and Jared were absolutely awesome and very communicative with me and made purchasing my first car an easy and smooth process!!! More

by genesisguevara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria DeHoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared States
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Jun 21, 2022 -

Northside Lexus responded

It truly makes us happy to hear that Victoria and Jared were nice to work with. Congrats on your purchase, we appreciate the kind words. See you again next time here at Northside Lexus!

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