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Northside Lexus

Spring , TX

4.9
6,905 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,905 reviews

April 01, 2022

Great experience from start of the process to the end. Other than the wait (no fault of the dealership) everything was perfect! More

by M_BRITTAIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Finley
Apr 01, 2022 -

Northside Lexus responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Northside Lexus team. Drive safely, and we hope to see you back again down the road!

April 01, 2022

As a return customer I expected to to receive a discount. No incentives were offered even after I paid cash for the vehicle. I think better could be done. The excuse of limited supply does not fly. More

by ALDORSE2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thiam Oum
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Postma
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
Apr 02, 2022 -

Northside Lexus responded

Thank you for your feedback. I'm sorry you weren't happy with your deal, as we do our best to provide excellent value and meet every client halfway. I will share this review with my staff, but I also welcome you to call me so I can address your concerns directly. I would be glad to have a conversation, and I hope we can earn that fifth star going forward. Best, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

April 01, 2022

Easiest and best car buying experience! ! Nick was awesome to work with! No hassles or games. Customer for life! More

by kimberlywood
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2022 -

Northside Lexus responded

Kimberly, there is nothing better than hearing that our team made car-buying easy! Thank you for choosing Northside Lexus and for taking the time to share your experience with Nick. Enjoy the ride!

April 01, 2022

My wife loves this Lexus dealership . She buys all of her Lexus brand cars here . More

by Ccdriver_01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Ansley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Northside Lexus responded

We are grateful to you and your wife for the support of Northside Lexus! Thank you for sharing your feedback, we look forward to the next opportunity to assist you both with your vehicle needs.

April 01, 2022

Nathan was very friendly and helpful. We never felt pressured to buy and left very happy. More

by NHU444
Recommend Dealer
Yes
Employees Worked With
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Northside Lexus responded

We're so pleased that Nathan's pressure-free assistance made your purchase experience so positive! The Northside Lexus team was more than happy to further your search, and we wish you many safe and smooth miles on the road ahead!

March 31, 2022

Rylan was a pleasure to work with! This was the most painLESS purchase I’ve ever made. Staff was extremely accommodating and overall experience was a 5 star. When looking for an aut More

by bcr0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rylan Pruitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Northside Lexus responded

We love hearing how Rylan stepped in to deliver a five-star buying experience for you! Our staff is very dedicated to sending our guests home in vehicles that are right for them so we hope you enjoy the new ride. thank you very much for choosing Northside Lexus!

March 31, 2022

Jesse Busboon did a terrific job locating and arranging for the return of our previous Lexus and the new lease for our 2022 Lexus RX. Brett was very helpful in addressing the finances for the lease. The More

by maddyralph
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Busboom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
Mar 31, 2022 -

Northside Lexus responded

Thank you for letting us know what a positive experience you had with Jesse and Brett. We are grateful to have you as a Northside Lexus customer and we wish you many happy miles in your 2022 Lexus RX!

March 31, 2022

Very friendly and knowledgeable about vehicles that they are selling. The buying process was very fast. More

by DMFREY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared States
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
Apr 01, 2022 -

Northside Lexus responded

Thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with the Northside Lexus team. Drive safely, and we hope to see you back!

March 30, 2022

Everyone was attentive, caring and understanding, great working environment, thank you again . What a great dealership More

by kajonjake
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Karmout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thiam Oum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Analy Garcia
Mar 31, 2022 -

Northside Lexus responded

We're elated to hear you received the incredible customer care we strive for, Jake! On behalf of everyone here at Northside Lexus, thank you for the amazing review. We sincerely appreciate your business and support!

March 30, 2022

The process was a piece of cake @ Northside Lexus awesome service ! (Herb Mills, Randy Covert). More

by Brandyholmes16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herb Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
Mar 31, 2022 -

Northside Lexus responded

We're so glad to hear it, Brandy! Thank you for the incredible review and for trusting Northside Lexus with your business - we'll be here if you need us down the road! Safe travels!

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