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Northside Lexus

Spring , TX

4.9
6,923 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,923 reviews

March 17, 2022

Danh was hand on and very helpful throughout the process. He and his co worker make sure they work out the best deal in my best interest. More

by NANCYDYLAN2007
Recommend Dealer
Yes
Employees Worked With
Danh Nguyen
Mar 17, 2022 -

Northside Lexus responded

Thank you for the great review, Nancy! We are thrilled to hear that you had such a successful purchase experience working with Danh and the Northside Lexus team. Drive safely, and we hope to see you back next time!

March 17, 2022

It was the best service I’ve had in along time. The sales guy was awesome and he is a man of his word. More

by WHUNP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Yeomans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Northside Lexus responded

Thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with the Northside Lexus team. Drive safely in your new vehicle, and we hope to see you back again down the road!

March 17, 2022

They worked with me. I walked in told them what I wanted and walked out with the car I wanted. More

by brandond.hall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rylan Pruitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
Mar 17, 2022 -

Northside Lexus responded

We're glad we could send you home in the vehicle you wanted, Brandon! Thank you for the outstanding review and for trusting Northside Lexus to make it happen. We hope you enjoy!

March 17, 2022

I was not very happy about my final purchase. I asked about making my window tint complementary or offerring at least $500.00 more on my trade in which was in great condition and great mileage. More

by CHUCKANDANNETTE
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Jesse B, Hamilton Dawes
Apr 02, 2022 -

Northside Lexus responded

I am sorry to see this feedback, and I wish that you were more satisfied with your vehicle. I can assure you that we don't run our business to take advantage of our customers, and it's concerning to have left such an impression. I will pass this feedback along to the team, and if there's anything else we can do for you, please let us know. Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

Apr 03, 2022 -

CHUCKANDANNETTE responded

Hello Mr. Christianson, thank you for your response. You ask if there is anything else that you can do for me to please let you know. Well yes, there is I would like to be reimbursed for the window tint job as complimentary for my purchase. Also, I do not receive canceled checks from my bank so I would like to have a receipt for my purchase.

March 17, 2022

Great experience and service. Purchase was much quicker that anticipated. Had to wait quite a while for finance department to get to me but once the process started it was fairly More

by VS1983
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Northside Lexus responded

We are thrilled that our team delivered such an efficient, top-notch experience! Thank you for choosing Northside Lexus and for stopping by to share your feedback. Safe travels in your new ride!

March 17, 2022

An excellent service! I would like to recommend Javier when come to buy a new car. Please come to see him. Great job!!! More

by sidoeun
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Northside Lexus responded

Thank you for the great review! We appreciate your support and are happy to hear that Javier delivered such a successful purchase experience. Drive safely in your new vehicle, and we hope to see you back at Northside Lexus!

March 17, 2022

They are the greatest dealership in America great service great people great personality Great character I will never go anywhere else More

by Ray_ hatchett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Christianson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Bosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Ansley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Craioveanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria DeHoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Busboom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Northside Lexus responded

Thank you for taking the time to share your review! We're glad to you, Northside Lexus is the best dealer in America! Happy driving, see you next time.

March 16, 2022

The overall experience for a cash purchase and service after is nothing short of FAB! From the minute I walked in the door, I did not feel pressured or like my money wasn't good here. I have run into som More

by repunk71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rylan Pruitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : GRAYSON CULWELL, Brent Penn
Mar 16, 2022 -

Northside Lexus responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with the Northside Lexus team. We will be sure to pass on the kind feedback to them. Drive safely in your new vehicle, and we hope to see you back again down the road!

March 16, 2022

Friendly salesmen and finance folks. Fast and easy. Made car buying easy and would buy again! More

by lfhager2003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Busboom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Northside Lexus responded

There is nothing better than hearing that our team made car-buying easy! Thank you for choosing Northside Lexus and for sharing your kind review. We wish you many safe miles in your new ride!

March 16, 2022

This is an excellent business with an excellent product. A dedicated staff that works with you every step of the way. More

by lyonsgate
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
Mar 17, 2022 -

Northside Lexus responded

Your feedback means so much to us! Thank you for choosing Northside Lexus and for stopping by to share your experience. Safe travels ahead!

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