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Northside Lexus

Spring , TX

4.9
7,009 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 7,009 reviews

September 09, 2021

This was such a wonderful, smooth and pleasant experience. Thanks to everyone on my team! The professionalism is unmatched and I truly felt at ease. More

by Mary M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Northside Lexus responded

Mary, we're grateful for your review! It's excellent that our team made your experience smooth and pleasant. We appreciate your business and look forward to working with you again in the future here at Northside Lexus.

September 08, 2021

Donnie at Northside Lexus was amazing to work with. He made the process quick and easy and made sure I received what I asked for! This has been the easiest car buying experience I’ve ever had! And everyon More

by HBond
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Northside Lexus responded

Hearing that we've set a new standard in the car-purchasing experience makes our day. Thank you for the awesome review - we hope to see you back at Northside Lexus again down the road! In the meantime, drive safe!

September 08, 2021

Great customer service! Our sales rep Chase is knowledgeable and kind. Chase took his time to explain to my husband and I what to expect and operate my new vehicle. More

by Sepassi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Fisher, James Vu
Sep 08, 2021 -

Northside Lexus responded

Thanks for the excellent review of Northside Lexus! We're happy that Chase was so wonderful to work with and that he took the time to explain everything well. We appreciate your business and we'll see you again next time!

September 08, 2021

Treated very well. No pressure sales tactics. Very helpful and informative salesman. Also positive experience with the financial agent. No complaints and please with our purchase. More

by JLN17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Yeomans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Northside Lexus responded

Thank you so much for trusting this purchase with Northside Lexus! We are delighted to hear that you enjoyed working with our team to get into your new vehicle. Safe travels and hope to see you down the road!

September 08, 2021

Both individuals were Professional, friendly, open and attentive. Painless process, informative and really like all cared about my entire experience. Would recommend them to anyone. More

by tagsag
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Gilmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Northside Lexus responded

We are proud to have earned your business and your recommendation! Thank you for coming to Northside Lexus and for sharing your positive words about our team. We wish you safe and happy driving ahead!

September 08, 2021

Always a good experience at Northside. Service department is the best. Bought four cars from them and always been treated well. Would definitely recommend them More

by ALLEN_MICHEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Villanueva
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Northside Lexus responded

Thank you for your loyal business and for sharing your feedback, Allen! All of us here at Northside Lexus sincerely appreciate the support. Safe travels, and we'll see you again next time!

September 07, 2021

Javier is an automotive legend!His reputation and Javier is an automotive legend! His reputation and superior customer service sets him apart from the rest! Go see him and you’ll experience the same! More

by brandini777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Northside Lexus responded

Your awesome feedback makes our day! We will be sure to let Javier know you appreciate his can-do attitude and professionalism. Thank you for choosing Northside Lexus!

September 07, 2021

Jason and Brett took fabulous care of us! We are very happy with the Lexus we chose and will enjoy working with this dealership in the future. More

by M. Solis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Yeomans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
Sep 07, 2021 -

Northside Lexus responded

Thanks for the excellent review of Northside Lexus! We're happy to hear that Jason and Brett were wonderful to work with. We appreciate your business and look forward to seeing you again next time.

September 07, 2021

Warm welcome by the staff made me feel like I belong. I felt comfortable buying my first lexus. Needham, Marcus and David helped me a lot. I highly recommend this dealership. More

by Flponce_ptrp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Northside Lexus responded

Thank you for the great review! We are thrilled to hear that Needham, Marcus, and the Northside Lexus team delivered such a seamless purchase experience. Drive safely in your new vehicle, and we hope to see you back again down the road!

September 07, 2021

Javier did a good job working with us patiently to find the right Lexus for our family. It would have been an even better day with a lower price, which we believe was more attainable than Javier stated. In More

by jpmc28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Calderon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
Sep 07, 2021 -

Northside Lexus responded

Thank you for your business as well as this feedback. We expect all of our team members to provide welcoming service and I apologize that we missed the mark during your purchase. I will make sure the right people see this review, and if there is anything that I can do to assist you, please give me a call. Doug Gilmer - Finance Manager - 281-569-3477

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