Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Northside Lexus
Spring , TX
6,922 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel!
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,922 reviews
June 09, 2021
I really felt so welcomed and very well informed. I was able to get the car that I wanted. I appreciated the all the help. able to get the car that I wanted. I appreciated the all the help. More
by TATUMNIKY199
Verified Customer
June 09, 2021
Ashley was our sales person James Vu was our fiance person . They both did a great job and My wife is Happy 😊 Thanks Northside Lexus !!!! person . They both did a great job and My wife is Happy 😊 Thanks Northside Lexus !!!! More
by POW !!!!
June 08, 2021
Awesome place for new or used vehicles. Warm welcome, nice environment. The price I ought the sub is reasonable, I don't expect trading price they gave me, I love it, I really happy to visited North side nice environment. The price I ought the sub is reasonable, I don't expect trading price they gave me, I love it, I really happy to visited North side Lexus More
by ROSHAN.HASHMAT
Employees Worked With
June 08, 2021
Northside made a car buying experience enjoyable. Customer service and satisfaction exceeded my expectations. Ashley Nguyen went out of her way to make sure all aspects of my car buying experience Customer service and satisfaction exceeded my expectations. Ashley Nguyen went out of her way to make sure all aspects of my car buying experience were completed. She left no stone unturned More
by jtrippie
Employees Worked With
Other Employees :
John Breaux FIVE STARS, Luis Alberto
June 08, 2021
Rex was very professional, knowledgeable and helpful. We came to see another car originally but he was able to find us a different vehicle that was a better solution for us. Honest, and straight forward. I came to see another car originally but he was able to find us a different vehicle that was a better solution for us. Honest, and straight forward. I would work with him again. More
by RBEG112
Employees Worked With
June 08, 2021
Great Service and Great Product! Bought a Pre-Owned Lexus 450H and the salesman and dealer really made the transaction simple and resolved minor issues! Bravo, Randy Covert! 450H and the salesman and dealer really made the transaction simple and resolved minor issues! Bravo, Randy Covert! More
by JC-Houston, TX
Employees Worked With
June 08, 2021
I was very pleased with my dealings with Northside Lexus. My salesman was very knowledgeable and answered all my questions. The whole experience of buying a new car was easy. As a widow I must rely on the in My salesman was very knowledgeable and answered all my questions. The whole experience of buying a new car was easy. As a widow I must rely on the information given to me. I felt very comfortable with Needom and felt he would take care of me professionally. More
by ndossey
June 07, 2021
Hands down, the best car buying experience I've had! The staff was courteous and attentive. Jason really took the time to show off all the features of the car. I appreciated the quick turnaround time -- I h staff was courteous and attentive. Jason really took the time to show off all the features of the car. I appreciated the quick turnaround time -- I had the car keys in my hands in no time! More
by AJ
June 07, 2021
Jared Postma provided excellent customer service to me and my family. He is truly an asset to the dealership and comes highly recommended. He made purchasing my new RX 350 seamless. Thanks Jared and North and my family. He is truly an asset to the dealership and comes highly recommended. He made purchasing my new RX 350 seamless. Thanks Jared and Northside Lexus. More
by mssadie
Employees Worked With
June 07, 2021
Overall, we were pleased with the dealership and the buying experience. Our sales rep, Joe Finley, was prompt, courteous and reasonably through..His manager, ditto. Finance was efficient, not pushy at buying experience. Our sales rep, Joe Finley, was prompt, courteous and reasonably through..His manager, ditto. Finance was efficient, not pushy at all. Only disappointment was trade in appraisal, initially. They did “low ball” me, initially. More
by JCMULLIS
Employees Worked With
Joseph Finley, Brent Penn
