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Northside Lexus

Spring , TX

Overview
Employees
Reviews
Vehicles
4.9
6,970 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,970 reviews

April 18, 2021

Chase was so helpful! He was no nonsense. He helped us get the perfect, reliable, safe car for our new driver. We would definitely recommend seeing Chase for any car purchase! He even made our son feel a More

by skmathay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Fisher
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Apr 19, 2021 -

Northside Lexus responded

For you to say that you found your perfect car at Northside Lexus makes our day. Thank you so much for recommending Chase! We are delighted that you and your son had a great experience and we wish you safe driving.

April 17, 2021

The experience was great and painless. This facility has a great appeal, inside and out which also exhibited a pleasant vibe. Thank you Eddie for your professionalism, knowledge and kindness! More

by shesgrace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Atkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Makrakis , Eddie Washington
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Apr 19, 2021 -

Northside Lexus responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Eddie took such good care of you here at Northside Lexus, and we will certainly let him know that you appreciate his help. We hope to see you again sometime!

April 17, 2021

Northside Lexus always render exceptional customer service! I just purchased my 5th Lexus!!! I have the best salesperson, Mr. Needham Shotwell this side of Heaven!;-) More

by CSWHALEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
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Apr 19, 2021 -

Northside Lexus responded

Thank you for taking the time to leave us a review! We couldn't be more grateful for your business here at Northside Lexus, and we will certainly let Needham know that you appreciate his help. We hope that you continue to enjoy your newly purchased vehicle!

April 17, 2021

The sales person was great guy and very helpful. I strongly recommend him to my friends and people who seek to buy cars at this dealership More

by Mukhtar_frotan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2021 -

Northside Lexus responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that you had a great experience working with our team at Northside Lexus, and we will certainly pass along your kind words. We hope to see you again sometime!

April 17, 2021

Buying is good. I had my trade in Tacoma but not able to retrieve my Sunglasses which I have not even finished gathering my stuffs More

by ALMA_T_HOPIDA
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Busboom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
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Apr 23, 2021 -

Northside Lexus responded

Alma - Thank you for reaching out. I apologize for any confusion regarding your trade-in process and would like to help retrieve any items you are missing. Please give me a call when you have a free moment so we can discuss this together. Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

April 16, 2021

We needed a replacement RX to replace ours that was totaled . Donnie found us one in our limited budget. He is very personable and helpful More

by chevynut1935
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
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Apr 16, 2021 -

Northside Lexus responded

Thank you for the great feedback! We are thrilled to hear that you had such a successful experience working with Donnie and the team. Drive safely in your new Lexus RX, and we hope to see you again at Northside Lexus!

April 16, 2021

Great dealership, has been since we first bought from them 21 years ago. Same experience this time too when purchasing new Lexus, salesman and tech person both were excellent in aiding in understanding More

by Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Busboom
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2021 -

Northside Lexus responded

Thank you for your loyalty to Northside Lexus! We're grateful to have earned your continued support and we look forward to seeing you next time!

April 15, 2021

Pleasant experience all the way around. Great support in picking the right model of vehicle for our needs including multiple test drives. 100% professional staff...no games or gimmicks. The best dealershi More

by mjtrigg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes, Teri Nelson
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Apr 15, 2021 -

Northside Lexus responded

Thank you for the great feedback! We appreciate your support and are thrilled to hear that you found the right vehicle at Northside Lexus. Congratulations on your purchase, and we hope to see you again down the road!

April 15, 2021

Very comfortable and everyone is friendly. Even while waiting whether buying or for maintenance, the environment is inviting. Bobby Bosley is patient and understanding. I truly appreciate “my” dealership More

by MELOMEL0504
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Bosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2021 -

Northside Lexus responded

This feedback is gratifying to read! Thank you for being a great Northside Lexus customer, we look forward to welcoming you back next time!

April 15, 2021

There was a lot of patience and effort put into the vehicle and deal. I really appreciate the time that was put into bringing me comfort and confidence with my purchase. More

by Starver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
Report | Print
Apr 15, 2021 -

Northside Lexus responded

It was such a pleasure doing business with you! Thank you for your confidence in Northside Lexus, and enjoy your new car!

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