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Northside Lexus

Spring , TX

Overview
Employees
Reviews
Vehicles
4.9
6,970 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,970 reviews

January 01, 2021

Needham was amazing, answered all our questions and made our first Lexus experience so easy. I will definitely return to northside Lexus to purchase my next vehicle. More

by lalee_68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Gilmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2021 -

Northside Lexus responded

Welcome to the Lexus family! We are so happy to hear that Needham delivered an easy, five-star experience. We are thrilled that you will return to Northside Lexus and we look forward to assisting you again!

January 01, 2021

Danh Nguyen and the sales team made the whole experience simple and easy. The team listened to what I wanted and made the deal happen! More

by NICOLEBRELAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamilton Dawes, Danh Nguyen
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Jan 05, 2021 -

Northside Lexus responded

Thanks very much for the for the feedback, Nicole. We're glad you enjoyed working with our team and that they heard you loud and clear. Enjoy your new car and everyone at Northside Lexus appreciates your business!

December 31, 2020

Mr. Davis Ortiz was an AWESOME salesman!!! Mr. Brent Penn in the finance department was AWESOME, just an overall GREAT EXPERIENCE!!! They made the purchase so pleasant & I will definitely be a lifetime LEXUS More

by MARKOFEXCELLENCE9338
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ortiz, Brent Penn
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Dec 31, 2020 -

Northside Lexus responded

Thank you for the fantastic review from all of us at Northside Lexus! It was a privilege to help you surprise your wife with your gorgeous new car, and we're thrilled to have you join the Lexus family. We'll be sure to pass along your kind words to Davis and Brent. We wish you many happy miles in the new year!

December 31, 2020

Doug Tosh in the sales department and Marcus Atkins in the finance department were both wonderful to work with and knowledgeable and made our experience buying our new car great. More

by xxx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Tosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2020 -

Northside Lexus responded

We are delighted to hear that Doug and Marcus made the process of car-buying easy and enjoyable! Thank you for trusting our team at Northside Lexus with your business. Congratulations and safe travels in your new car!

December 31, 2020

Great dealership. Joe and Marcus are very professional and accommodating. The facilities are excellent as well. This is the second Lexus I have purchased from the Northside dealership. I will definitely b More

by Texas Abby
Recommend Dealer
Yes
Employees Worked With
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Finley
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Dec 31, 2020 -

Northside Lexus responded

It's always great to hear from a repeat customer, Abby. We certainly appreciate your loyalty and we look forward to seeing you again for your next maintenance check. Happy New Year from the team at Northside Lexus!

December 31, 2020

I’m so excited to have my new Lexus. Thank you for a seamless buying experience. I have been internet shopping for months for the perfect fit for me both from a car and dealership perspective. I found More

by Belinda (Gail) Marshall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
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Jan 04, 2021 -

Northside Lexus responded

Belinda, thank you for taking the time to leave us a review! We are so glad you had a good experience working with Nick here at Northside Lexus, and we will be sure to let him know that you appreciate his help. We hope that you continue to enjoy your newly purchased vehicle!

December 31, 2020

The dealership is always impressive. The employees are always welcoming. Needham Shotwell is our go to salesman when it comes to buying a Lexus. We have worked with him since 2012 and has never been disap More

by MCDILLARD01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
Report | Print
Jan 04, 2021 -

Northside Lexus responded

Thank you for giving Northside Lexus your business for many years! We are thrilled that Needham consistently delivers a great experience and helps you find the right fit. We appreciate your support and look forward to working with you again in the future!

December 31, 2020

Our car buying experience at Northside Lexus was very enjoyable. The dealership appeared classy and welcoming. The process of buying our RC F was smooth. Would definitely buy another car here. More

by MPHAM5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
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Dec 31, 2020 -

Northside Lexus responded

Congratulations on your new Lexus RC F! We are thrilled to hear that your purchase with us was such a success and that you will be returning to Northside Lexus when the time comes for your next vehicle. We are grateful for your business and wish you a Happy New Year!

December 31, 2020

Everyone was great sales and financing. Don ensured I was very happy with my purchase. Finance made sure I knew all my options. Thanks for all you guys do! More

by TERESALUCKEY
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don Ansley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2020 -

Northside Lexus responded

Thank you for working with Northside Lexus on your purchase! We are thrilled that we could help you find your perfect fit. Safe travels!

December 31, 2020

Excellent service, great prices, quality vehicles. What more can one ask for! I’d definitely recommend Northside Lexus to anyone in the market for a Lexus. More

by EJ1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Finley, James Vu
Report | Print
Jan 04, 2021 -

Northside Lexus responded

Thank you for the review! We are grateful to have you as a customer here at Northside Lexus, and it means a lot to know that we earned your recommendation. We look forward to your next visit!

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