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Northside Lexus

Spring , TX

4.9
6,968 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,968 reviews

December 30, 2020

We always have a good experience working with Northside Lexus and that is why we keep going back. If you ask for Josh he will exceed all your expectations and make buying a car easy. More

by DRUSH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2020 -

Northside Lexus responded

Thank you for taking the time to leave us a review! We are grateful for your returning business here at Northside Lexus, and we will be sure to let Josh know that you appreciate his help. We look forward to your next visit!

December 30, 2020

Great dealership and people are second to none.One of Great dealership and people are second to none. One of the best dealership to deal in terms of pricing, people, service, friendliness. Best place to More

by NENE92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Finley
Dec 30, 2020 -

Northside Lexus responded

Thank you for the kind words about our team! It means a lot to hear that you had such a successful purchase experience, and we appreciate you taking the time to share. Drive safely in your new vehicle, and we hope to work with you again at Northside Lexus!

December 30, 2020

This was our first time visiting a Lexus dealership, let alone buying a Lexus. It was as good of an experience buying a car as one could have. More

by bkenski6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Pollino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

Northside Lexus responded

Thank you for taking the time to leave us a review! We are so glad you had a great experience working with our team at Northside Lexus, and we hope that you continue to enjoy your newly purchased vehicle!

December 29, 2020

As always Northside Lexus overcame out expectations. We came to the dealer in a time of need after a traumatic issue with one of my sons. And Mr. Hector Villanueva came to us and with his knowledge helped More

by MVASQUEZ0714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Northside Lexus responded

Thank you for trusting Northside Lexus to help you find a reliable vehicle. The safety and satisfaction of customers remain our top priorities and I am glad to hear that Hector walked you through this situation. We hope that your family is enjoying the vehicle!

December 29, 2020

Great car, great dealership, great people! This is my wife’s fourth Lexus. Each experience has been better than the last. We are likely to keep coming back for some time! More

by jrderr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
Dec 30, 2020 -

Northside Lexus responded

Thank you for taking the time to leave us a review! We are grateful for your returning business here at Northside Lexus, and we will be sure to pass along your kind words. We hope that your wife continues to enjoy her new vehicle!

December 28, 2020

Don Holifield was first class! He was recommended to us after our Sales Associate of 20 years retired from Northside Lexus. Don knows how to treat his customers right and make the car buying experience ver More

by MARC35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Northside Lexus responded

Thank you for taking the time to review us, and shout out Don! We are very proud to have him on our team, and it is excellent to hear that he delivered a five-star purchase experience. Enjoy your new vehicle, and we hope to work with you next time at Northside Lexus!

December 28, 2020

Worst experience ever!!!!! So I submitted an internet inquiry on Sunday and Larry Kidd replied and would get back to me Monday. Monday morning came and I called to submit an offer at 8:30am. At 10:00am m More

by NewRX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Larry Kidd
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Northside Lexus responded

We would never intentionally mislead a guest and I am sorry to hear about your frustrating experience. It sounds like there may have been a miscommunication among my team and I will be sure to address these concerns with them. If you would like to share any additional details, please don't hesitate to call. Thank you, Tim Karmout - General Sales Manager - 281-569-3308

December 27, 2020

Josh Keough was great to work with. He’s very knowledgeable and the process went smoothly and quickly. We would definitely use him again and recommend him. More

by CAWTHORNE2001
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Northside Lexus responded

Thank you for reviewing Northside Lexus and for giving a shout out to Josh! We look forward to working with you during your next visit!

December 27, 2020

David Ortiz he is a great sale , I’m every happy with him quick and fast , even customer services sales and also financing manager easy too. More

by binhnguyen7233
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ortiz
Dec 28, 2020 -

Northside Lexus responded

Your feedback means so much to us! We're proud to have earned your business at Northside Lexus!

December 27, 2020

Let’s talk about the place first, very clean very organized easy to maneuver. All the employees are neatly dressed with elegant uniform. They greet you at the door and makes you feel comfortable and More

by Feryal_o
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Gilmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Northside Lexus responded

Thank you for sharing your feedback! It is wonderful to see that Tim and the rest of our Northside Lexus team provided you with a seamless and enjoyable sales process. We wish you safe travels!

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