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Northside Lexus

Spring , TX

4.9
6,953 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,953 reviews

November 22, 2020

The sales rep Doug Tosh was excellent to work with and Hamilton from finance was equally excellent. Best dealership to purchase a car from. thanks More

by FJMARRONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Tosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
Nov 22, 2020 -

Northside Lexus responded

Your feedback means so much to us. We're thrilled to hear that Doug and Hamilton walked you through the process of purchasing your vehicle. On behalf of all of us at Northside Lexus, congrats and safe travels!

November 22, 2020

Very dissatisfied with the finance person. I felt racism. He asked “are you financing”? Well that would’ve been known before I went into his office as he would’ve had to prepare the paperwork. He the More

by lmblakes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brent Penn
Nov 24, 2020 -

Northside Lexus responded

I assure you that we run our business to provide five-star service to all of our guests, but I'm so sorry that this wasn't reflected in your experience. We are grateful to have you as a customer and I appreciate you bringing these concerns to my attention so that I can address them. If you would like to discuss this further, please contact me directly. Thank you for your business, Tyler Stephens - Pre-Owned Sales Manager - +1 (281) 569-3319

November 22, 2020

From the moment when Larry called me in respond to an online inquiry, He not only respectfully my time and he went above and belong to take care of us. He ensure everything went so smooth and fast, In un More

by Sammy098
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
Nov 23, 2020 -

Northside Lexus responded

Sammy - thank you for trusting Northside Lexus with your business. It's our goal to deliver a seamless sales experience and I am thrilled to hear that Larry hit the mark! Congrats on the purchase of your vehicle and drive safely!

November 22, 2020

I have been dealing with Northside Lexus for over 25 years and have always had a great experience. Several of my family members have dealt with the dealership also and have the same loyalty that bI have More

by 2017dodge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
Nov 22, 2020 -

Northside Lexus responded

Thank you for your loyalty to Northside Lexus! We're thrilled to hear that our team always provides you with great service!

November 21, 2020

Thank you Herb!! You were awesome !! This was such a smooth transition a no pressure sale- I appreciate you!!You were very informative and straightforward. I will definitely recommend you to family and More

by Rhonda Mims
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Northside Lexus responded

Your endorsement means the world to us, Rhonda! Herb is certainly just as friendly and straightforward as you say, and we'll be sure to let him know how much you appreciated his help. Thank you for your confidence in Northside Lexus, and congratulations on your new car!

November 21, 2020

THIS IS THE EIGHTH LEXUS WE HAVE PURCHASED FROM NORTHSIDE AND WE HAVE DRIVEN FROM AUSTIN FOR THE LAST FOUR LEXUS TRANSACTION. MIKE DRISCOLL IS SO PROFESSIONAL, TO THE POINT, TRUSTWORTHY AND FRIENDLY WE COUL More

by blackburn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Driskill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Northside Lexus responded

Thank you for taking the time to leave us a review! We are grateful for your returning business here at Northside Lexus, and it means a lot to know that Mike has earned your trust. We will certainly let him know that you appreciate his help, and we hope to see you again sometime!

Nov 23, 2020 -

blackburn responded

Since writing we referred to long time friends to NorthSide, one from Kingwood and the other from down i Memorial, glad to tell people where to go for great service.

November 21, 2020

The dealership and my Sales Consultant Don Holifield are absolutely the best I have ever dealt with. This is our sixth vehicle from Northside and I couldn't be more pleased. Forever customer, Marshall Rober More

by MROBERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
Nov 24, 2020 -

Northside Lexus responded

Marshall, thank you for taking the time to leave us a review! Don is an excellent member of our team at Northside Lexus, and we will be sure to let him know that you appreciate his help. We are grateful for your longtime business, and we hope to see you again sometime!

November 21, 2020

Thank you to the Northside Lexus Team for making my buying experience so smooth! Special thanks to my sales agent, Nick, and financial advisor, Caleb, for the great customer service. The tech agent, Ja More

by ARYANA TARCHALA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared States
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Northside Lexus responded

Thank you, Aryana, for leaving Northside Lexus a five-star review! We're thrilled to hear that Nick, Caleb, and Jared walked you through the purchasing process as we want guests to be confident behind the wheel. Congrats on your new vehicle and drive safely!

November 21, 2020

Exceptional experience in every way. Could not be more pleased. John Hovenden listens very well and understands Customer requirements and quickly finds the right vehicle match. Well Done (again) John! And More

by KEVIN.K.C.CARROLL
Recommend Dealer
Yes
Employees Worked With
James Vu, John Hovenden
Nov 23, 2020 -

Northside Lexus responded

Kevin, thank you for the review! We are so glad John took good care of you here at Northside Lexus, and we will certainly let him and James know that you appreciate their help. We hope to see you again sometime!

November 20, 2020

Exceptional dealership!! Beautiful facility and wonderful staff! I highly recommend Northside Lexus for new and used cars! This was the best experience I’ve had purchasing a car. More

by JP21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Karmout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2020 -

Northside Lexus responded

For you to say that you had your best car-buying experience at Northside Lexus makes our day! Thank you so much for recommending us. We wish you safe driving and hope to see you for your first oil change.

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