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Northside Lexus

Spring , TX

4.9
6,973 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,973 reviews

May 25, 2020

They were prompt in getting back to me regarding my request both times I communicated with them. They resolved an issue that Lexus of Clear Lake failed to do. Highly satisfied with NORTHSIDE Lexus. My More

by Snowbunny7
Recommend Dealer
Yes
Employees Worked With
Tim Karmout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Fuller, Teri Nelson
Jun 09, 2020 -

Northside Lexus responded

We are so proud to be your new dealership! That means the world to us! From Eric, Tim, Terri and the whole team, we thank you for being a valued member of the Northside Lexus family!

May 25, 2020

Lexus Purchase Smart, concise, orderly. all operations were ready to serve and did an outstanding job representing Northside Lexus. Overall, a very good buying exper More

by LEMUEL.ARMSTRONG64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2020 -

Northside Lexus responded

Hi LEMUEL.ARMSTRONG64! We are so glad that Needham did such an outstanding job helping you find and set-up your vehicle! He is a wonderful person, and we are very lucky to have him on our team! Thank you for sharing your experience.

May 23, 2020

Best car experience I've been a customer of northside Lexus for over 10 years. They treat me as if I am the only customer there. It is very individualized, and I never More

by WANDA.FIGUEROA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Gardner
Jun 09, 2020 -

Northside Lexus responded

Wanda, we are old school Lexus around here and we love treating people as a Guest in our home. We are so glad that you are part of our Northside Lexus family and are honored to be your chosen Lexus dealer.

May 23, 2020

Our salesman Nick Makrakis was outstanding and Brent Penn in financing was easy to work with for appropriate warranty needs. Worked with us on fair trade and great new car price. First class experience, hi More

by BWS01
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
Jun 09, 2020 -

Northside Lexus responded

Wow, what a spectacular review! We are so absolutely thrilled that Nick and Brent gave you a five-star experience! We are so glad to have you as a member of our Northside Lexus family, we greatly look forward to continue serving you and exceeding your expectations!

Jun 09, 2020 -

BWS01 responded

4th Lexus since 1998 and second with Northside so we will be back!

May 22, 2020

Mr. Larry Kidd was exceptional at helping me purchase our RC! It only took two to three hours and we drove our car. Very helpful and kind. Thank you! More

by JEANETTE.RIVERA5
Recommend Dealer
Yes
Employees Worked With
Larry Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
2.0
This rating includes all reviews, with more weight given to recent reviews.
Agustin Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2020 -

Northside Lexus responded

Hi JEANETTE.RIVERA5! We are so thrilled that Larry did such a fantastic job finding the exact car you wanted! He is a fabulous part of our team! The RC is an incredible vehicle. Our Technology Director make a detailed video tutorial about the 2020 RC, that you may find helpful as well. It's on our YouTube channel: https://youtu.be/GQ_OUmJqy7o If you have any questions about the differences in your year vehicle, just give us a call at 281-569-3300 and ask for the Technology Department. We're happy to help. Thank you so much for sharing your experience with us.

May 22, 2020

good service We were looking for a used RX 350 and was pleased with our purchase and the condition of the vehicle. I would recommend this place to others! More

by Diem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2020 -

Northside Lexus responded

Thank you so much for sharing your 5-Star experience with us, Diem! We are really glad our team was able to find you the RX350 you were shopping for. We're so happy to have you as part of the Northside Lexus family!

May 22, 2020

Great experience overall. Can’t believe you are making me put in 25 words. I would definitely change this setting for future reviews. It’s a bit demanding. More

by VICTORIA.BENOIT
Recommend Dealer
Yes
Employees Worked With
Chase Fisher, Juan Fuentes
Jun 09, 2020 -

Northside Lexus responded

Hi Victoria, Thanks for letting us know about your great shopping experience. Chase and Juan will be happy to hear your feedback. We sure wish we could control that 25 word count setting as well. We know there are a million requests for reviews these days and we appreciate you taking the time to deal with the quirks of this Dealer Rater system.

May 22, 2020

Joshua was a pleasure to work with. everything went good with no pressure to purchase! I am not sure what more I can say. There were no problems and the test drive went well. More

by ldyork
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2020 -

Northside Lexus responded

Hi ldyork! We are so glad that Joshua did such a spectacular job helping you find and set-up your vehicle! He is great to work with, and we are very lucky to have him on our team! Thank you for sharing your experience.

May 21, 2020

Fifth Lexus from Northside Lexus In my 74 years on this planet, I have bought many cars from many dealers. Most were fair to good. No other dealer comes close to Northside. Don Hollif More

by LBWDC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
Jun 09, 2020 -

Northside Lexus responded

WOW, Dr. Williams! You have made our day with this feedback and we know that Don will be over the moon to hear how happy you are. Thanks so much for sharing your experience with us and for allowing us to be your Lexus family!

May 21, 2020

Excellent Used Car Experience This is the fifth car that I have purchased from Northside Lexus and my first used car transaction. Don Holifield was attentive to my needs and quest More

by JOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
Jun 09, 2020 -

Northside Lexus responded

Thank you so much, JOW, for sharing the feedback about your 5-Star shopping experience! A 5th car from Northside is such an honor for us! We couldn't' agree more about Don and James, they are amazing people and a joy to work with. They will be thrilled to hear how happy you are. Thank you again for shopping with us and for being part of the Northside Lexus family!

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