Northside Lexus

Easy to deal with and great people The new facilities are very nice. Every person we worked with was very nice and new their jobs and the products. Good job overall by the entire group. The new facilities are very nice. Every person we worked with was very nice and new their jobs and the products. Good job overall by the entire group. More

Customer Service Never thought I could own a Lexus and now I do, I am not sure if I will ever own another brand. The entry level cars are far more affordable than you Never thought I could own a Lexus and now I do, I am not sure if I will ever own another brand. The entry level cars are far more affordable than you might imagine and they more than pay for themselves in the long run with their reliability, longevity and the quality of service. Above all, the customer service is first class. More

So far, so good 👍 First time buyer at this dealership and I have been thoroughly impressed with the leap in customer service from previous dealerships I have endured. I First time buyer at this dealership and I have been thoroughly impressed with the leap in customer service from previous dealerships I have endured. I did my research ahead of time and the car on hand was not exactly what I had in mind, but the sales consultant I worked with, Donnie Holcomb, was very knowledgeable; he made very sound, logical explanations on the strengths the car and it did not take me too long to reconsider. He did a very thorough job addressing my initial resistance and made sure the deal was as stress free as possible. I walked away very pleased and legitimately stunned at how smooth it all went. As for the car: so far, so good. In many ways, it feels like my first real adult car... in that the buttons are not blanks and actually correspond to some functionality. And boy, is there is functionality out the wazzoo. My background is in IT, so I thought I'd have a pretty good handle, but I am ever grateful for getting assigned a technology specialist to go over some highlights. The tech specialist, Ava Pierce, did a fine job going over the basics. I am very grateful for the smooth experience so far. One good indicator of how a dealership treats their customers is by spending a little time in the service waiting lounge. On my first visit here, after completing the deal, I sat in the waiting lounge for a little while and noticed people actually seemed happy to be there: smiling and chatty. It was unexpected, but in a good way. I'm very thrilled to experience this level of customer attention. Thank you, Donnie and team More

2019 LX John and Hamilton were great. Service crew did outstanding job detailing my new LX. Dan and Ava got my Enform service switched over to new LX no pro John and Hamilton were great. Service crew did outstanding job detailing my new LX. Dan and Ava got my Enform service switched over to new LX no problem. Kudos to Northside. More

Great Experence Jared was very experienced, and gave me great advice , Caleb was on his game as well. I look forward to working with these guys again in the future Jared was very experienced, and gave me great advice , Caleb was on his game as well. I look forward to working with these guys again in the future More

Granted The entired Lexus experience was excellent. Erica did an amazing job in handling our entired purchasing process. Erica was very attentive listen to o The entired Lexus experience was excellent. Erica did an amazing job in handling our entired purchasing process. Erica was very attentive listen to our request.she was not a pushy in trying to sell us our car. We commend her for that and her professionalism in the form she handle our Lexus buying experience Thank you Erica. Dor a job well done. More

Great car buying experience Jared Postma was extremely helpful which made my car buying experience a great one. Marcus Atkins was also great to work with on the financing. Brian Jared Postma was extremely helpful which made my car buying experience a great one. Marcus Atkins was also great to work with on the financing. Brian Cobb helped to make the setup of the tech options streamlined so that I drove out with everything setup for me. 5 star service! More

First class experience at Northside Lexus We just purchased a new RX 450H from Northside. There has never been a question about going back to deal with them. We've done it 3 times. We love eve We just purchased a new RX 450H from Northside. There has never been a question about going back to deal with them. We've done it 3 times. We love everyone we've dealt with, and should you ever need service on your Lexus, they make it easy and comfortable. More

2015 Preowned Auto Randy Blackwell was wonderful. He showed me the auto I wanted and helped me set up a few of the navigation instruments. He also helped me in having t Randy Blackwell was wonderful. He showed me the auto I wanted and helped me set up a few of the navigation instruments. He also helped me in having the paint dings touched up and the windshield ding repaired More

Easy and Friendly, glad to be part of Team Lexus Josh was knowledgeable and easy to work with. Had both models we were out looking for to try out. He even showed us his personal vehicle with a differ Josh was knowledgeable and easy to work with. Had both models we were out looking for to try out. He even showed us his personal vehicle with a different option. Friendly and easy to work with, look forward to our new car and knowing we'll be taken care of. More