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Northside Lexus

Spring , TX

4.9
6,918 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,919 reviews

February 21, 2019

Excellent Bobby is always great! Efficient, friendly and knowledgeable. And I like that he seems to appreciate a no. Nonsense experience. Caleb seems new and a More

by TTISCHS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Bosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2019 -

Northside Lexus responded

We are so glad that Bobby had the opportunity to assist you in your new car purchase, he is wonderful! Bobby and the rest of our team greatly look forward to continue serving you!

February 20, 2019

Best Customer Service I've been a customer of Northside's service department since 2011. Yesterday, I purchased a new vehicle. It was actually a pleasant experience. Nick M More

by Robin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Dawe, David Ortiz
Feb 21, 2019 -

Northside Lexus responded

Hi there, I am so pleased that Nick took such great care of you and gave you a proper Northside Lexus experience! Congratulations on your new vehicle and thank you for your review!

February 20, 2019

Fast and Easy car buying process. They don't keep you sitting around for hours waiting, and I feel like i walked away with a fair deal. More

by sarahmthompson00
Recommend Dealer
Yes
Employees Worked With
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Finley
Feb 21, 2019 -

Northside Lexus responded

We are so pleased that Joe was able to get you in to the perfect vehicle, and provided great customer service! Congratulations on your new vehicle, and thank you for your review.

February 20, 2019

First Lexus - where have you been all my life! This is my first Lexus! Great car buying experience! The sales manager and finance manager were the best I have dealt with! The process was very sm More

by DEBBIE.DOYLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Finley
Feb 20, 2019 -

Northside Lexus responded

Hi there, We are so pleased that our team took such great care of you, and got you into a vehicle you love! Congratulations on your new vehicle!

February 20, 2019

Great Experience Smooth process very helpful sales people, I would recommend this dealership to anyone and the facilities were excellent, picture and Christian made th More

by Rm1117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2019 -

Northside Lexus responded

We are so pleased that Hector was able to get you in to the perfect vehicle, and provided great customer service! Congratulations on your new vehicle, and thank you for your review.

February 20, 2019

Excellent service Jared was great, answering all our questions without the unwanted pressure. He was available to us throughout the process, even when he was out of tow More

by Laura W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Postma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent , David Ortiz
Feb 20, 2019 -

Northside Lexus responded

Hi there, I am so pleased that Jared took such great care of you and gave you a proper Northside Lexus experience! Congratulations on your new vehicle and thank you for your review!

February 20, 2019

Excellent customer service from Sales through Finance I have never experienced a car purchase like the one at Northside Lexus. My sales consultant greeted me at the door, listened to what I was interested More

by r harrison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Postma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn, Eddie Washington
Feb 20, 2019 -

Northside Lexus responded

Wow, what a spectacular review! We are so absolutely thrilled that Jared, Eddie & Brent gave you a five-star experience! We are so glad to have you as a member of our Northside Lexus family, we greatly look forward to continue serving you and exceeding your expectations!

February 20, 2019

Excellent sales and finance assistance Chase and Marcus were very professional and friendly. The entire staff was very helpful. All details related to my trade in, new car purchase, warrant More

by LJREILLY2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Fisher, James Vu
Feb 21, 2019 -

Northside Lexus responded

Hi there, We are so pleased that our team took such great care of you, and got you into a vehicle you love! Congratulations on your new vehicle!

February 19, 2019

Everyone was professional and the process was fast! I love the efficient use of technology and the flow of getting my lease done in a timely manner. Thank you for being prepared for my appointment. More

by Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Driskill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2019 -

Northside Lexus responded

We are so glad that Mike had the opportunity to assist you in your new car purchase, he is wonderful! Mike and the rest of our team greatly look forward to continue serving you!

February 19, 2019

Third time This was the third Lexus that my family has purchased from Northside. The main reasons why we keep coming back are: (1) you all sell a great product a More

by jrussell4
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gardner, Michael Van Cleave
Feb 20, 2019 -

Northside Lexus responded

We are so pleased that David and Michael were able to give you a top-notch car-buying experience! They are wonderful members of our team, I am happy that they were able to show off their awesome customer service skills. Thank you for sharing your experience!

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