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Northside Lexus

Spring , TX

4.9
6,924 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,924 reviews

December 03, 2018

Customer service is beyond excellent! Everyone from the sales department to the valet person in the service department, go beyond to meet all your needs and exceed your expectations! Excep More

by dperez1875
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zee Khan and the guy who always greets me with a smile
Jan 04, 2019 -

Northside Lexus responded

Hi there! We are absolutely elated to hear that our team here at Northside Lexus has left such a significant impression on you! We certainly do our best to make sure each & every guest leaves happy and satisfied, so it's always great to see these types of experiences shared with us! We appreciate you for taking the time to write such a phenomenal review!

December 03, 2018

perfect Good morning As in the past purchases of a new Lexus, David Gardner was the kindest and professional sales man- he was the reason for my return!! More

by TERESA16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gardner
Jan 04, 2019 -

Northside Lexus responded

Hello Teresa! We are absolutely thrilled that David, once again, has provided you with the exceptional customer service we pride ourselves on! We certainly find him to be a phenomenal part of the team and seeing experiences like this further prove that. We appreciate you for taking the time to write such a great review & thank you for being a loyal guest of the Northside Lexus family!

December 03, 2018

Mr. Doug Tosh did an excellent job explaining many deails. Job well done!!!! By Mr. Tosh. Our first experience was good. Hope the car service department will also be a good experience. Thanks for begin so hel More

by MAMAT350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Tosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Atkins and David Ortiz were very supportive.
Jan 04, 2019 -

Northside Lexus responded

Hi there! We are so pleased to hear Mr. Tosh was able to provide you with such exceptional customer service! We certainly find him to be a fantastic part of the team and we are so happy to see your experience here was a memorable one. Thank you for sharing your review with us, we truly appreciate it!

December 03, 2018

Best experience ever.!! Alex was very helpful and professional, I will recommend him and the dealership, the experience was a first class number 1, I will buy from Alex again More

by Señor Vega
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Christianson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Craioveanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Delgado
Jan 04, 2019 -

Northside Lexus responded

Hello Mr. Vega! We are absolutely thrilled to see that Alex was able to leave such a magnificent impression on you during your visit here with us at Northside Lexus! We certainly find him to be a phenomenal part of the team and we love to see that your experience here was an exceptional one. Thank you so much for writing such an incredible review, we appreciate you!

December 02, 2018

SUPER EXPERIENCE I haven't bought a car and over 15 years. I didn't really want to go through the hassle but the dealership was great and Alex take care of us. Absolut More

by BJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Delgado
Jan 04, 2019 -

Northside Lexus responded

Hi BJ! We are so thrilled to hear that Alex was given the opportunity to provide you with the exceptional customer service we pride ourselves on! He certainly is a fantastic part of the team and we are glad to see that you love your new vehicle! We appreciate you for taking the time to share your experience with us!

December 02, 2018

Excellent Experience My experience was excellent! Mr. Eddie Washington was our salesman and he treated us very well! I would definitely recommend this dealership and sales More

by Jmarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Penn, Ava Pierce, Eddie Washington
Jan 04, 2019 -

Northside Lexus responded

Hello there! We are so pleased to hear Eddie was able to leave such a great impression on you! We find him to be a phenomenal part of the team and we are happy to see that he provided you with the wonderful customer service we strive for. We appreciate you for taking the time to write such a nice review!

December 01, 2018

Excellent service; friendly employees Eric in sales took very good care of us. He was GREAT. Friendly. Knows what he is doing. The finance manager, Brent Penn, was also Great. He an More

by JSDAVIS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Penn, Eric Allen, David Ortiz
Jan 02, 2019 -

Northside Lexus responded

Hello there! We are so pleased to hear you had such a great experience with us here! Eric surely is a great part of our team and we love seeing he and the rest of our staff were able to provide you with such exceptional customer service. We certainly strive to make sure our guests leave happy & satisfied! Thank you for taking the time to write such a great review & we appreciate you for being a member of the Northside Lexus Family!

December 01, 2018

Great Experience Alex was a great sales person. He was very patient and let me look through everything closely I really appreciate to his professionalism. The finance More

by Will P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Delgado
Jan 02, 2019 -

Northside Lexus responded

Hi Will! We are absolutely thrilled that Alex was able to provide you with such excellent customer service and give you the experience we pride ourselves on! It is our mission to make sure each guest leaves happy & satisfied, so we appreciate you for taking the time to share your review!

December 01, 2018

Great customer service I would like to thank Randy Covert for outstanding customer service. He makes a sincere effort to truly understand the customer's real (sometimes une More

by RAJIVK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton
Jan 02, 2019 -

Northside Lexus responded

Hi there! We are so thrilled to hear Randy was able to provide you with such exceptional customer service! We certainly strive to make the experience here a pleasurable one and we appreciate you for taking the time to write such a great review!

December 01, 2018

Excellent service, yet again! We had such an amazing experience purchasing one vehicle, we came back to get another! Walked in after work on a Friday and didn’t even have to wait More

by Amy L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2019 -

Northside Lexus responded

Hello Amy! Firstly, we would love to thank you for being a repeat guest with the Northside Lexus family! We are so pleased to hear you had such a great experience and are so glad you enjoyed your time here. It is certainly our goal to make sure the car buying process is as smooth and stress free as possible! Thank you for writing such a fantastic review!

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