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Northside Lexus

Spring , TX

4.9
6,923 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,923 reviews

December 01, 2018

Satisfaction Guaranteed I'm always nervous when it comes to huge financial decisions. Eddie Washington was very patient, knowledgeable and very easy to talk to. I love my veh More

by Satified Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Washington
Jan 03, 2019 -

Northside Lexus responded

Hello there! We are absolutely elated to hear that Eddie left such an incredible impression on you! We find him to be an excellent part of the team as well and we are glad he provided you with the exceptional customer service we pride ourselves on. We appreciate you for sharing your experience with us!

December 01, 2018

Bought CPO Lexus IS John took great care of us, was incredibly knowledgeable of the various vehicles we looked at, and conscientious of our time. Our experience was premi More

by mthompson15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Hankins
Jan 03, 2019 -

Northside Lexus responded

Hi there! We are so pleased to hear your experience here with us was a great one! We certainly find John to be an exceptional part of the team and we are so glad he was given the opportunity to provide you with such incredible customer service. Thank you so much for taking the time to share your review with us, we truly appreciate it!

December 01, 2018

Friendly and will work with you Hector was great to work with. He was friendly and made sure I got what I was looking for. The car is lovely and excited to own a lexus. Everyone was More

by PENNINGTON.EMMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus in finance
Jan 03, 2019 -

Northside Lexus responded

Hello Emma! We are so pleased to hear that Hector and the rest of our staff was able to have the opportunity to provide you with such exceptional customer service! He certainly is a fantastic part of our team and we are thrilled to see he left such a great impression on you. Glad to read you are loving your vehicle and welcome to the Northside Lexus family!

December 01, 2018

Great Sales,Great service,They look out for there customers This is third time I have purchased a vehicle, During negotiations, they are friendly. And always listen to what the client is asking.But their servi More

by LOUISEEARHART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen in service., Ava Pierce
Jan 03, 2019 -

Northside Lexus responded

Hi there Louise! Firstly, we'd love to thank you for being a repeat client of the Northside Lexus family! We are so ecstatic to hear that once again our team was able to provide you with the exceptional customer service we pride ourselves on. We certainly do our best to make sure our guests leave happy and satisfied, so we appreciate you for taking the time to share your experience with us!

November 30, 2018

Ashley was AWESOME Ashley went above and beyond to make my buying experience exceptional and felt like she had my best interest at heart. I will definitely buy another c More

by Dean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent (finance mgr)
Dec 31, 2018 -

Northside Lexus responded

Hi there! We are absolutely elated to hear that Ashley has left such a magnificent impression on you! She certainly is a fantastic part of the team and we are glad that your car buying experience was a pleasant one. Thank you for writing such a terrific review, we definitely appreciate it!

November 30, 2018

Purchase with trade Outstanding dealership overall. Great service department with qualified technicians. Sales organization is the best. Experienced and knowledgeable. Te More

by GRCHAMPAGNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Driskill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2018 -

Northside Lexus responded

Hello there! We are so thrilled to hear your experience here at Northside Lexus has been a pleasant one all around! We certainly strive to provide our guests with the best possible customer service from the get-go and we would love to thank you for taking the time to write such an extraordinary review!

November 30, 2018

Fantastic experience Thanks to Mr. Nick Makrakis, we had a fantastic shopping experience for our new car. We couldn't decide which model to buy at the beginning, so Nick s More

by L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renee Hastings, Brian Cobb
Dec 31, 2018 -

Northside Lexus responded

Hi there! We are so pleased to hear Nick was given the opportunity to provide you with the exceptional customer service we pride ourselves on! He certainly is a great part of the Northside Lexus team and we are glad both him and Renee made the car buying experience a pleasant one for you. Thanks so much for taking the time to write such a lovely review!

November 30, 2018

Outstanding I consider my experience with Northside Lexus... awesome. The sales and finance people were professionally competent, and easy to work with. In the fu More

by JLANERI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Atkins, Michael Van Cleave
Jan 02, 2019 -

Northside Lexus responded

Hi there! We are so pleased to hear your experience with us here at Northside Lexus was a pleasant one! We certainly strive to make the car buying experience as simple & stress-free as possible. Thank you so much for taking the time to write such a nice review!

November 30, 2018

Excellent service Very professional in all aspects and with everyone with whom I encountered while making selection, finance and delivery. The assistance from the techn More

by BRASHIER1980
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Allen, Alex Delgado, David Ortiz
Jan 02, 2019 -

Northside Lexus responded

Hello! We are absolutely thrilled to hear your experience here with us from start to finish was a satisfying one! Our team at Northside Lexus certainly does their best to make sure our guests leave happy, so we appreciate you for taking the time to share your review with us!

November 29, 2018

Excellent Very good experience very friendly very good in explanation of every thing,will defiantly recmmond to my friends and family to visit Northside Lexus t More

by aqkhan77084
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason jurado
Dec 31, 2018 -

Northside Lexus responded

Hello! We are so pleased to hear that you had such a great experience here at Northside Lexus! We certainly strive to make sure each of our guests leaves happy & satisfied. Thank you for leaving us such a great review!

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