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Northside Lexus

Spring , TX

4.9
6,908 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,908 reviews

September 18, 2018

First Class! This is my first time purchasing a Lexus and the experience compared to other dealerships was completely different. Sales teams and finance teams trea More

by Ladyfish63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ava Pierce, Steve Brandon
Sep 20, 2018 -

Northside Lexus responded

Hi there, I am so thrilled that our team did such a fantastic job providing top-notch customer service! I know that Steve, as well as the rest of our team, greatly look forward to continue serving you!

September 18, 2018

This is my 7th Lexus purchase from Northside. Highly recommend my Salesperson, Donnie Holcomb, and my Finance Person, Brent Penn. Hands on transaction. Both my husband and I drive an RX 350. Lo More

by DIANAAGENT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance, Brent Penn
Sep 20, 2018 -

Northside Lexus responded

Hi Diana, We are elated to hear that Donnie and Brent gave such awesome customer service! They are a wonderful part of team! Congratulations on your new vehicle purchase, and thank you for being a part of the Northside Lexus family!

September 18, 2018

Professional and very relationship oriented Needham was extremely professional, knowledgeable and helpful through the process from choosing the Lexus that met our needs and closing the transacti More

by Allan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2018 -

Northside Lexus responded

Hi Allan, I have to say that we also think the world of Needham, he is phenomenal! I am so glad that you were given a fantastic car-buying experience with us here at Northside Lexus!

September 18, 2018

Putchase of RX350 Excellent service! I was one of your first customers at Westside Lexus. Glad you are near The Woodlands. Very impressed with your people and faci More

by Riss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Gardner, Alex Delgado
Sep 20, 2018 -

Northside Lexus responded

Hi there, Firstly, thank you for being a Northside Lexus customer! We are so glad that our team was here to impress and assist you during your car buying experience!

September 18, 2018

Fast and easy! I was in and out in two hours. Everyone is so friendly and helpful. This was my second SUV from Northside Lexus and won't be my last! More

by loubamatex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Postma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Vario
Sep 20, 2018 -

Northside Lexus responded

Hi there, Firstly, thank you for being a continued Northside Lexus customer! I am so glad that we could make your car purchase an easy and quick experience! Thank you for your review.

September 17, 2018

Great experience Start to Finish! Donnie was great from our first text, to our phone calls, and finally in person when we closed the deal. He was fair, honest and professional througho More

by Kreig Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes, Ava Pierce, Sara Sommer
Sep 19, 2018 -

Northside Lexus responded

Hi Kreig, Wow, what a fantastic review! We are so proud that our team could give you awesome service from beginning to end! We are very happy to have you as a member of our Northside Lexus family, and greatly look forward to continue serving you! Thank you for sharing your experience.

September 17, 2018

Donnie Holcomb our sales guy Is absolutely awesome! All the Northside Lexus staff are friendly and so accommodating. They make you feel like VIP. We have purchased 2 Lexus vehicles from our sales guy, More

by Shelly Parker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2018 -

Northside Lexus responded

Hi Shelly, We are thrilled that Donnie and the rest of our team were able to give you a fantastic car-buying experience! Donnie is an awesome salesman, and I am so glad that he was given the opportunity to assist you! Thank you for being a part of our Northside Lexus family!

September 17, 2018

No hassle purchase Likely the most hassle-free car purchase I have ever made. Eric Fuller was knowledgeable, professional, personable and attentive. I found the same of More

by Esp55
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ava Pierce, Eric Fuller
Sep 20, 2018 -

Northside Lexus responded

Hi there, I am so pleased that Eric Fuller, Needham, and Ava gave you a wonderful car-buying experience! We strive everyday to give this level of customer service to our clients, so we are very proud of our team. Thank you for sharing your experience!

September 16, 2018

Good Experience My salesman Randall was awesome! Went over everything with me and helped me with all my questions. Love my car! Have driven Toyota forever and am enj More

by MAYNERD15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Blackwell
Sep 19, 2018 -

Northside Lexus responded

Hi there, I am elated that Randy Blackwell could be of great assistance and get you into a car you love! Congratulations on your new vehicle purchase!

September 15, 2018

Awesome Experience! Had a great experience at Northside! All of the staff is incredibly helpful and friendly and they found the absolute perfect car for us. Could not giv More

by COLEELLERBROCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Driskill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2018 -

Northside Lexus responded

Hi there, I am thrilled to hear that our staff did such a wonderful job taking care of you! Mike and the rest of our team greatly look forward to further serving you!

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