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Northside Lexus

Spring , TX

4.9
7,003 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 7,003 reviews

September 17, 2018

Great experience Start to Finish! Donnie was great from our first text, to our phone calls, and finally in person when we closed the deal. He was fair, honest and professional througho More

by Kreig Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes, Ava Pierce, Sara Sommer
Sep 19, 2018 -

Northside Lexus responded

Hi Kreig, Wow, what a fantastic review! We are so proud that our team could give you awesome service from beginning to end! We are very happy to have you as a member of our Northside Lexus family, and greatly look forward to continue serving you! Thank you for sharing your experience.

September 17, 2018

Donnie Holcomb our sales guy Is absolutely awesome! All the Northside Lexus staff are friendly and so accommodating. They make you feel like VIP. We have purchased 2 Lexus vehicles from our sales guy, More

by Shelly Parker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2018 -

Northside Lexus responded

Hi Shelly, We are thrilled that Donnie and the rest of our team were able to give you a fantastic car-buying experience! Donnie is an awesome salesman, and I am so glad that he was given the opportunity to assist you! Thank you for being a part of our Northside Lexus family!

September 17, 2018

No hassle purchase Likely the most hassle-free car purchase I have ever made. Eric Fuller was knowledgeable, professional, personable and attentive. I found the same of More

by Esp55
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ava Pierce, Eric Fuller
Sep 20, 2018 -

Northside Lexus responded

Hi there, I am so pleased that Eric Fuller, Needham, and Ava gave you a wonderful car-buying experience! We strive everyday to give this level of customer service to our clients, so we are very proud of our team. Thank you for sharing your experience!

September 16, 2018

Good Experience My salesman Randall was awesome! Went over everything with me and helped me with all my questions. Love my car! Have driven Toyota forever and am enj More

by MAYNERD15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Blackwell
Sep 19, 2018 -

Northside Lexus responded

Hi there, I am elated that Randy Blackwell could be of great assistance and get you into a car you love! Congratulations on your new vehicle purchase!

September 15, 2018

Awesome Experience! Had a great experience at Northside! All of the staff is incredibly helpful and friendly and they found the absolute perfect car for us. Could not giv More

by COLEELLERBROCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Driskill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2018 -

Northside Lexus responded

Hi there, I am thrilled to hear that our staff did such a wonderful job taking care of you! Mike and the rest of our team greatly look forward to further serving you!

September 15, 2018

Pleasant experience From our salesman David to our technology expert Brian, our experience was excellent! Great car at a fair price. Always have had a great experience at More

by jhackett40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Cobb , David Gardner
Sep 19, 2018 -

Northside Lexus responded

Hi there, I am so glad that David and Brian could be of great assistance during your car-buying experience! Congratulations on your new vehicle purchase!

September 15, 2018

Always a great experience All staff is so friendly and helpful. Robbie in service kept me informed throughout my servicing. He had my loaner ready and waiting. He called me whe More

by Nancy Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Tosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robbie in the service department was terrific!
Sep 19, 2018 -

Northside Lexus responded

Hi Nancy, I am so glad to hear that Rabi and Doug Tosh have given you fantastic service! Congratulations on your car purchase, we greatly look forward to continue serving you!

September 15, 2018

Excellent Mr. Shotwell listen to what I wanted and was willing to do his best so that I would receive more then my expectations. Mr. Shotwell was straight forwa More

by PAPPABEA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2018 -

Northside Lexus responded

Hi there, We have to agree that Needham is an awesome salesman, and a great part of our team! We are so glad that he was able to give you an exceptional experience. Thank you for your review.

September 15, 2018

Outstanding selection Although this is my second purchase of a Toyota 4runner I am SATISFIED with this product and the ability to virtually make the purchase online More

by rmichaelflores3030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Kidd
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2018 -

Northside Lexus responded

Hi there, We are so glad that you are satisfied with your car purchase, and the ability to do much of the work online! Thank you for your review.

September 14, 2018

Best Lexus Dealership Northside Lexus has always been so pleasant to work with. I have purchased three vehicles from them since 2007. Everyone from sales, finance to serv More

by Donna G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus in Finance, David Ortiz
Sep 18, 2018 -

Northside Lexus responded

Hi Donna, I am so pleased that Randy Covert, as well as David Ortiz, were able to provide you with a pleasant purchase experience! Thank you so much for being a long-time part of the Northside Lexus family!

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