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Northside Lexus

Spring , TX

4.9
7,618 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 7,618 reviews

November 24, 2018

Thank you Ashley and Nick were amazing I wouldn't have a car if it wasn't for them! I had been looking for a car for months. More

by L123456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan
Dec 13, 2018 -

Northside Lexus responded

Hi there! We are so pleased to hear Nick & Ashley were able to provide you with the exceptional customer service we pride ourselves on! It is our top priority that our guests leave here satisfied, so we enjoy reading about another happy customer! Thank you so much for writing such a fantastic review!

November 23, 2018

Fast and knowledgeable Salesman was very knowledgeable about the vehicle. We came to buy from out of town. Time was of the essence. From test drive to leaving the lot was on More

by VINCE18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Finley
Dec 13, 2018 -

Northside Lexus responded

Hello Vince! We are so thrilled to hear you had such a pleasant (& quick!) experience here at Northside Lexus! We certainly make it our top priority that our guests leave here happy & satisfied, so it's great to hear this process was no different. Thank you for taking the time to write such an awesome review!

November 22, 2018

Very good dealership and great service Had a very good buying experience all the way around at the dealership. Very professional and in particular very good service. Answer all my questions More

by AL.U2VIP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2018 -

Northside Lexus responded

Hi there! We are so delighted to hear you had such a pleasant experience here at Northside Lexus! We certainly strive to make the car process as easy & stress-free as possible. Thank you so much for taking the time to write such a great review!

November 21, 2018

Professional and personal Michael Van Cleave has been our salesperson over a period of years and the purchase of three vehicles. He is professional and knowledgeable and has ou More

by brichardson9844
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Van Cleave
Dec 13, 2018 -

Northside Lexus responded

Hello! Firstly, we'd love to thank you for being a long time customer of the Northside Lexus family! Michael certainly is a fantastic part of our team and we are so pleased to hear he has provided you with such exceptional customer service, once again! We appreciate you for taking the time to write this great review!

November 21, 2018

Patronizing Very stressful. Dealership is focused on giving you less on a trade in and not a fair deal on a loaner car that had 7,000 miles. In hindsight, would n More

by 1LUV2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Karmout, Michael Van Cleave
November 21, 2018

good service service very good.price is best.nick makrakis is great service. I many times talk to his the price.his many times tall to his manager give me good pri More

by mingguiyu1688
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2018 -

Northside Lexus responded

Hi there! We are so pleased to hear Nick was able to provide you with such outstanding customer service! We certainly do our best to make sure our guests receive the best. We appreciate you for taking the time to write this review!

November 21, 2018

Over the top wonderful! My Sales Professonal, Nick was amazing. He was knowledgeable and professional through the entire process. Marcus Atkins went the extra mile to make s More

by CHRISTI_HILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Atkins and Rob Ochoa
Dec 13, 2018 -

Northside Lexus responded

Hello Christi! We are so pleased to hear you had such a pleasant car buying experience with us! Nick certainly is a great part of our team and we are glad he & Mr. Atkins were able to provide you with such exceptional customer service. We make it our top priority to ensure our guests leave here satisfied & happy! Thank you for taking the time to write this review!

November 20, 2018

that was fast. Bobby got us during low tax period. That helped us a lot. I cannot think of anything else to say. I have dealt with Bobby for nine years, so he kno More

by HOKUKALOLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Bosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2018 -

Northside Lexus responded

Hi there! Firstly, we'd love to take the time to thank you for being a long-time guest of the Northside Lexus family! Secondly, we find Bobby to be an astounding part of our team as well and are so glad to hear he provided you with such exemplary customer service time & time again. We certainly strive to make the car buying process as simple and stress-free as possible, so it's great to hear this experience was nothing less than that! Thank you for taking the time to write this review!

November 20, 2018

Amazing experience I love my car and Eric Fuller was great to deal with. He answered all my questions and worked a deal for us. I would recommend More

by ARC004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Fuller, Joseph Finley
Dec 12, 2018 -

Northside Lexus responded

Hello! We are so pleased to see that you had such a great experience here with us! Eric certainly is a marvelous part of the Northside Lexus family and we are beyond proud to know that he provided you with such exceptional customer service! Thank you so much for taking the time to write about your experience with us though, we certainly appreciate it!

November 20, 2018

Wonderful Experience Start To Finish I was reviewing dealerships on the net and came across Dealerrater for the first time. It will be my go-to in the future. I found Nick Makrakis revi More

by JVTV
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2018 -

Northside Lexus responded

Hello there! We are absolutely overjoyed to hear you had such a great experience from beginning to the end! Nick certainly is an astounding part of our team here at Northside Lexus and we take great pride in knowing he provided you with such exceptional customer service. We strive to make the car buying experience as easy and stress-free as possible, so it's great to hear from another satisfied guest!

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