
Northwest Hills Chrysler Jeep Dodge Ram
Torrington, CT
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 826 reviews
Spectacular Jeep Dealer Excellent purchasing experience when dealing with Northwest Hills. Neil Reising, Steve Boswell and Will Hogarth really came through for me. Bill Reud Excellent purchasing experience when dealing with Northwest Hills. Neil Reising, Steve Boswell and Will Hogarth really came through for me. Bill Reudgen was far and away an excellent Salesman. I was able to text him and always, without exaggeration, get a response within 5 minutes. The entire financing procedure was very straight forward without any hidden fees, Darren Schwartz was very professional. This is my second Jeep purchase from Northwest Hills. The first was a new 2012 Jeep Rubicon that had some significant mechanical issues that were fully and competently taken care of at that time. Because of my excellent experience six years ago this made my decision automatic in returning to Northwest Hills for my new Jeep Rubicon purchase. More
Personable Sales Staff The personalized and friendly staff at the Sullivan Northwest Hills dealership made my overall buying experience of my Jeep Renegade 2018 rather pleas The personalized and friendly staff at the Sullivan Northwest Hills dealership made my overall buying experience of my Jeep Renegade 2018 rather pleasant and stress free. I found the initial sales person, William Hogarth to be fairly easy going and relaxed as he was very knowledgeable and presented as an informative educator as to the Jeep Renegade. Jeff Cormier, was a very upbeat and jovial individual who also demonstrated a demeanor that was outgoing and laid back. As Jeff's ability to execute the financial documents was done in an expedient manner while also allotting for questions and the explanations while processing the forms. It was the " great and wonderful Oz, Neil Reising " who had a particularly elusive and charismatic personality, as he was situated in an office that was on a podium and had all of the dramatic effects of a theatrical performance except for missing the curtain and smoke screen ! Neil negotiated the sale as the manager and was rather polished in his profession as he created an aloof presentation utilizing the exchange of verbiage between myself and the sales person, William. I would recommend the Sullivan Northwest Hills dealership as their personal and the added thespian performance of the staff makes the buying experience that much more enjoyable ! More
2016 Jeep Wrangler - Hail Damage Our poor Jeepee took a beating. Joe and Susan in the Auto Body section were very helpful. The work was excellent and done fast. They were able to f Our poor Jeepee took a beating. Joe and Susan in the Auto Body section were very helpful. The work was excellent and done fast. They were able to fix dents within the insurance allotment. Loved that PDR (Paintless Dent Removal) Very bad storm. Very good outcome. Thanks; Rich and Lu from Granby More
Amazing service! Bill Reudgen was my sales person -and found me exactly what I wanted. Nick in the Service Dept also outstanding. This dealership is the only one I wil Bill Reudgen was my sales person -and found me exactly what I wanted. Nick in the Service Dept also outstanding. This dealership is the only one I will go to in the future! Thank you all so much! More
Excellent Experience I thoroughly enjoyed my recent purchase of a certified Jeep Cherokee through Jeep. I have purchased a number of vehicles over my lifetime and Bill Reu I thoroughly enjoyed my recent purchase of a certified Jeep Cherokee through Jeep. I have purchased a number of vehicles over my lifetime and Bill Reudgen, my salesman, made my experience very pleasant. Mr. Reudgen had my car prepped and ready for a test drive before I got to the dealership. I slipped into the drivers seat within a few minutes, test drove it and the sale was made. Very litte negotiation. We worked out the detailes, needs and wants and SOLD. Picked it up the next day and I'm a happy camper. More
Excellent experience! Bill Reudgen and the entire NW Hills team were professional and helpful. This is the 3rd Jeep we have purchased from this dealership, and we tell al Bill Reudgen and the entire NW Hills team were professional and helpful. This is the 3rd Jeep we have purchased from this dealership, and we tell all our family and friends to buy from NWH’s. We want to thank the whole team for helping us and we love our new Jeep Cherokee. More
1st time Jeep purchase 1st time buying a Jeep. I was interested in a wrangler or Cherokee. Bill Reudgen took the time to explain the pros and cons of each model based on my 1st time buying a Jeep. I was interested in a wrangler or Cherokee. Bill Reudgen took the time to explain the pros and cons of each model based on my intended use. He also explained leasing options to me which I hadn’t considered before. Everyone at the dealership worked with me and I was able to take delivery the same day on a Cherokee Trail Hawk Elite. Wish I remembered everyones name because I’d like to mention them individually but, everyone from sales, financing, insurance, and service (vehicle prep) were great. More
Superior service - no pressure Was just thinking about looking for a new car so was introduced to Bill Reudgen (sales person). He was so friendly and listed to what I said I was loo Was just thinking about looking for a new car so was introduced to Bill Reudgen (sales person). He was so friendly and listed to what I said I was looking for in a new car that he only had to show me 2 cars and we found the perfect one for me at a great price. Looked at it on a Tuesday afternoon and drove it home Wednesday afternoon! Can't say enough about the superior service from sales person to the financial guy handling all that paper work! Marlene Newman More
Brand new car damaged Brand new car had damage to hood. Have to drive over and hour back so they can fix it and use loaner until it's ready. Haven't been offered any other Brand new car had damage to hood. Have to drive over and hour back so they can fix it and use loaner until it's ready. Haven't been offered any other type of restitution for my time and inconvenience. A lot of miscommunication between sales and body shop. More
2018 Wrangler Lease I was in the market for a Jeep Wrangler lease and originally stopped in to Northwest a few weeks ago to start my research and search. I was greeted by I was in the market for a Jeep Wrangler lease and originally stopped in to Northwest a few weeks ago to start my research and search. I was greeted by Bill Reudgen who gave me some quick information about the different Wrangler options and he said he would work up a few options. In the mean time I contacted a few other dealerships to see what they could offer as well. In the end Bill continued to deliver on my request and was able to find exactly what we were looking for in a new Wrangler. The process was extremely easy and efficient as Bill and I did everything through text which Bill said was the first time he did a full deal completely through text. It was the first for me as well. Bill was extremely helpful and always accessible when I had questions. Thanks Bill for helping us find the Wrangler and getting it done. Jeff from finance was very helpful as well and had us in and out extremely quickly. Thanks to the team for all the help. More