
Northwest Hills Chrysler Jeep Dodge Ram
Torrington, CT
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Fantastic! I had a wonderful experience here at Northwest Hills. Bill Ruedgen was a great help, very knowledgeable, and a Jeep guy like myself! I would definite I had a wonderful experience here at Northwest Hills. Bill Ruedgen was a great help, very knowledgeable, and a Jeep guy like myself! I would definitely recommend you to my friends and family. I wasn’t expecting to get everything I wanted, but I did and more! Thank you for al your help in making my purchase smooth, easy, and dress free. Robbie V. More
Great. Nice staff. Felt like there were no games. Easy to work with. The dealership was in a conviante location. Very thorough and helpful with no stress. Steve was grea Felt like there were no games. Easy to work with. The dealership was in a conviante location. Very thorough and helpful with no stress. Steve was great. More
Friendly, knowledgeable, empathetic staff. All were helpful, friendly and good listeners when I spoke of my issues. Everyone worked well with each other to expedite my All were helpful, friendly and good listeners when I spoke of my issues. Everyone worked well with each other to expedite my purchase answer any of my questions, and explain what is going to happen as I went through the process. More
Best ever,very helpful,above and beyond in every way. Bill G.was so helpful in explanation about our Durango and helping us get to the price we wanted. The entire staff was so kind and helpful.We drove 4 Bill G.was so helpful in explanation about our Durango and helping us get to the price we wanted. The entire staff was so kind and helpful.We drove 4hrs.down from Vt. Was impressed that they stayed after hours so we could take our new car home that night. Best experience ever. We date this dealership a .10 More
Purchase of a 2017 Ram Great service and friendly staff. Was able to negotiate a new Ram 1500 truck over SMS then come in for review and trade of of old truck. Process made Great service and friendly staff. Was able to negotiate a new Ram 1500 truck over SMS then come in for review and trade of of old truck. Process made it easy. Thanks More
Previously recommended this dealership I had previously recommended this dealership, my sales experience with bill reudgen was great HOWEVER two weeks later after experiencing other staff m I had previously recommended this dealership, my sales experience with bill reudgen was great HOWEVER two weeks later after experiencing other staff members and the service department I would never purchase another vehicle here. My brand new Jeep Compass started leaking transmission fluid two weeks after owning it, when I went to the dealership the sales manager immediately asked me if it was my “family’s car,” uh, just search my name guy (xxx). Then after viewing the issue with my vehicle and seeing that I use a snapshot device he asked me if, “my daddy made me put this in my car?” Sir, I’m nearly 30 (again, xxx). So now I’m offended and leave with my rental car for the service department to look at the new Jeep. I get a call the next day from the service manager INSISTING I hit something with the Jeep, “severe impact damage.” After work, I drove to see what immense damage the car had, which was none- they just “assumed I had hit something causing the leak,” they had also told me I was responsible for the replacement parts. After nearly a week of having the vehicle they finally called corporate and discovered it was a factory issue- told these guys I didn’t hit anything! But it was implied repeatedly that I was a liar. One week, one day later, I get my car back- express my concerns about how they treat their customers and walk to my car. They put 92 miles on my lease and used my entire tank of gas, leaving it below E in the red for my drive home (ps- I filled the rental car, thanks. I’ll be driving an hour and a half to the next closest Chrysler dealerships for all maintenance on my vehicle. Just skip the headache, go somewhere else. More
Love my new 2018 Jeep Compass Bill was great! He called me as soon as my 2018 Jeep Compass came in! He is always there to answer any questions. Bill goes above and beyond to make Bill was great! He called me as soon as my 2018 Jeep Compass came in! He is always there to answer any questions. Bill goes above and beyond to make your buying experience stress free and enjoyable! I recommend Northwest Hills Jeep to anyone who is looking for the perfect vehicle. They will work with you the whole way of the buying process and explain all options. See Bill, you will not regret it! Katt Katt's Country Cleaning Services, LLC More
excellent service My experience with Northwest Hills Chrysler dealership was just perfect. Brent was more than helpful in getting me the exact car I wanted, but was a v My experience with Northwest Hills Chrysler dealership was just perfect. Brent was more than helpful in getting me the exact car I wanted, but was a very good teacher in helping me learn all about the car. I could not have had better service. More
Easy and helpful experience. Working with Zach and Steve was a very easy and helpful experience without any pressure sales. Zach understood exactly the options I was looking for Working with Zach and Steve was a very easy and helpful experience without any pressure sales. Zach understood exactly the options I was looking for and quickly put together two different car leases for me to compare. The car I wanted was delivered the day after we made the deal and they had all the paperwork and registration done by the end of that day. More
2018 Jeep Grand Cherokee - Easy and Friendly Over two days I worked with Bill Reudgen to lease a 2018 Jeep Cherokee. He also helped me test drive a 2018 GMC Sierra and was patient as I worked ou Over two days I worked with Bill Reudgen to lease a 2018 Jeep Cherokee. He also helped me test drive a 2018 GMC Sierra and was patient as I worked out wheteher I wanted to lease or purchase. He was very thourough in the delivery and was very responsive and helpful during and after the process. I highly reccommend calling Bill if you're in the market for a new vehicle. More