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ODaniel Ford
New Haven, IN
2,367 Reviews
Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Ford of your choice. At O'Daniel East, our goal is to assist you in making a confident decision. Our friendly, professional sales staff is here to answer your questions and listen to your needs. Whether you're shopping new or used, we're here to help with your vehicle search. Our well-stocked inventory includes popular Ford models, including Ford F-150, Ford Ranger, Escape, Edge, and Bronco. Wherever you live in the Fort Wayne area, or if you're driving from Defiance, Decatur or Auburn, we’re ready to serve you. Make Ford Dealers Fort Wayne the first stop in your search for a new car, truck or SUV.
Commitment to customer care at O'Daniel East doesn't stop with your vehicle purchase. Our New Haven Ford Service Department is staffed with factory-trained technicians, ready to perform everything from regular maintenance to expert repairs. Work done quickly and correctly with excellent service is our goal with every vehicle, every time. Whether your car is the latest model or a few years old, a Ford or other brand, we can take care of it with service at competitive prices. We run service specials all the time and recommend you frequently visit our Web site to learn about them
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,367 reviews
December 12, 2020
The ODaniel Ford team/family helped me wrap up a somewhat exhausting search for a new vehicle. When arriving on the lot i was greeted with a friendly hello and a big smile. It’s easy to work through the purc exhausting search for a new vehicle. When arriving on the lot i was greeted with a friendly hello and a big smile. It’s easy to work through the purchasing process with a company that has genuine concern for the person, from the greeting to the drive off the lot. Thank you Mike Pocci! More
by Andrew
Helpful December 10, 2020
Jennifer was easy to work with, answered our hundreds of questions. She was organized and asked others or checked the vehicle to get answers she didn’t know the answers too. Easy process! questions. She was organized and asked others or checked the vehicle to get answers she didn’t know the answers too. Easy process! More
by Stacia
Employees Worked With
December 08, 2020
So helpful and nice! Really went above and beyond in every way! Austin was very attentive even when he was very busy. We were very happy with our experience. every way! Austin was very attentive even when he was very busy. We were very happy with our experience. More
by RebeccaS
December 07, 2020
Austin and his team did a fantastic job taking care of us. I have been is sales and a sales manger for many years including a stint in car sales and the team performed in a manner which I would expect of us. I have been is sales and a sales manger for many years including a stint in car sales and the team performed in a manner which I would expect of mine. Excellent work! More
by sillsy44
Employees Worked With
December 07, 2020
They were very helpful and patient while I made my decision. They took time to show me all the features my car had before I left decision. They took time to show me all the features my car had before I left More
by rojoprice2
Employees Worked With
December 07, 2020
The dealership had the truck I was interested in, I stopped in and ended up buying then and there. Phil Swaidner made the buying experience the best I have ever had. He is a great salesperson very know stopped in and ended up buying then and there. Phil Swaidner made the buying experience the best I have ever had. He is a great salesperson very knowledgeable and easy to work with. More
by Justin
Employees Worked With
Phil Swaidner
December 05, 2020
Very nice people and it was a great experience for me to know O'Danial Ford. I love it and will do it again if I've got a chance. Thanks!!! know O'Danial Ford. I love it and will do it again if I've got a chance. Thanks!!! More
by Myo
Employees Worked With
December 05, 2020
I felt no pressure but only my best interest at heart. Everyone bent over backwards to make my experience very pleasant. This was my first time buying experience and it was a very good one Everyone bent over backwards to make my experience very pleasant. This was my first time buying experience and it was a very good one More
by Elizabeth I.
Employees Worked With
December 05, 2020
Great salesman. I would recommend him to my other friend who’s looking a dependable and reliable vehicle.very good experienced and its my first time to purchased a car and phil is very nice and willing to m who’s looking a dependable and reliable vehicle.very good experienced and its my first time to purchased a car and phil is very nice and willing to make me understand everything that im not familiar with the car.Thanks Phil!! More
by Shengshoe79
Employees Worked With
Sales Dept., Phil Swaidner
December 05, 2020
Phil was very quick to respond to our online inquiry. He was polite and knowledgeable. We will definitely recommend ODaniel Ford to all our friends. was polite and knowledgeable. We will definitely recommend ODaniel Ford to all our friends. More
by Val & Jim
Employees Worked With
Mike Everson , Phil Swaidner
