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ODaniel Ford

New Haven, IN

5.0
2,625 Reviews
Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Ford of your choice. At O'Daniel East, our goal is to assist you in making a confident decision. Our friendly, professional sales staff is here to answer your questions and listen to your needs. Whether you're shopping new or used, we're here to help with your vehicle search. Our well-stocked inventory includes popular Ford models, including Ford F-150, Ford Ranger, Escape, Edge, and Bronco. Wherever you live in the Fort Wayne area, or if you're driving from Defiance, Decatur or Auburn, we’re ready to serve you. Make Ford Dealers Fort Wayne the first stop in your search for a new car, truck or SUV. Commitment to customer care at O'Daniel East doesn't stop with your vehicle purchase. Our New Haven Ford Service Department is staffed with factory-trained technicians, ready to perform everything from regular maintenance to expert repairs. Work done quickly and correctly with excellent service is our goal with every vehicle, every time. Whether your car is the latest model or a few years old, a Ford or other brand, we can take care of it with service at competitive prices. We run service specials all the time and recommend you frequently visit our Web site to learn about them
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631 Lincoln Highway West

New Haven, IN

46774

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Showing 2,625 reviews

June 27, 2019

Good experience. Very friendly and seemed genuinely honest up front. Got our car and it was pretty effortless. Would do business here again. Thank you for the car. More

by tneuenschwander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pocci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Everson
Jul 01, 2019 -

ODaniel Ford responded

Your comments mean a lot to us. Our goal is to improve our service to valued clients like you and we will do everything we can to make O’Daniel Ford the best it can be.

June 27, 2019

Great experience and easy to work with! Traded in a 2012 F-150 for a beer 2018 model, Phoenix was great to work with and made the process easy and enjoyable, would highly recommend O'Daniel' More

by A Kendall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Everson , Josh Loomis, Phoenix Nichols
Jul 01, 2019 -

ODaniel Ford responded

O’Daniel Ford loves to hear feedback from our guests. We will certainly share your thoughts with our team. We really appreciate you!

June 27, 2019

Amazing and stress free! John was amazing and very personable in helping me find the perfect vehicle for my family! He made sure i knew every little detail and never tried to More

by Cargirl momma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Berghoff
Jul 01, 2019 -

ODaniel Ford responded

Thank you so much for your business. We are fortunate to have customers like you and will do everything we can to live up to your expectations.

June 27, 2019

Thank you Ryan Gustin I really enjoyed working with Ryan Gustin to find the right car for my sister. Ryan was very pleasant and easy to work with. He made the whole proce More

by JB
Recommend Dealer
Yes
Employees Worked With
Ryan Gustin
Jul 01, 2019 -

ODaniel Ford responded

We are grateful for your time and your feedback. We look forward to serving you now and in the future. We would be honored to serve your friends and family as well.

June 27, 2019

The way it should be done . Exceptional treatment and excellent service by everyone who helped me. They were very open to all my questions and expedited the purchasing process More

by BradFord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff O'Daniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Everson , Scott Oser
Jul 01, 2019 -

ODaniel Ford responded

Thank you for sharing your thoughts regarding your experience at O’Daniel Ford. We look forward to seeing you again in the future. Please don't hesitate to contact us if there is anything else we can do for you.

June 27, 2019

Great Dealership When it was time for my mom to get a new car, she wanted to get another Ford. When we got there, Ron was very helpful and made it fun. Thanks for ev More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Swartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Coen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2019 -

ODaniel Ford responded

From the entire staff at O’Daniel Ford, we can't thank you enough for your time and for your feedback about our dealership. We take your comments very seriously and will continue to improve our services for guests like you in the future.

June 26, 2019

Excellent service Scott goes above and beyond to give the best service possible. He seems very knowledgeable with cars and really helped us to find the car that we want More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Oser
Jun 26, 2019 -

ODaniel Ford responded

The O’Daniel family would like to take this opportunity to thank you for writing a review about your car buying experience. Our main goal is customer satisfaction and reading buyer reviews helps us achieve this goal. Our award winning Sales, Service, and Parts departments are ready to service any of your vehicle needs. We look forward to many more years of providing you our top quality customer service.

June 26, 2019

Excellent Service Scott has helped us to find the right family car and work vehicles. He is very knowledgeable and we trust his advice and recommendations. We will co More

by Miguel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Oser
Jun 26, 2019 -

ODaniel Ford responded

From the entire staff at O’Daniel Ford, we can't thank you enough for your time and for your feedback about our dealership. We take your comments very seriously and will continue to improve our services for guests like you in the future.

June 26, 2019

Excellent Great place to purchase a vehicle I have purchased our last 3 vehicles here. Phoenix is very helpful. I have recommended Phoenix to my family and frie More

by JMHBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Everson , Josh Loomis, Ryan Keebler, Phoenix Nichols
Jul 01, 2019 -

ODaniel Ford responded

From the entire staff at O’Daniel Ford, we can't thank you enough for your time and for your feedback about our dealership. Here at O'Daniel we try to make customer's automotive experience the best. We are extremely glad we were able to provide that for you.

June 26, 2019

Best experience ever! I have never had just a great experience! Mr. Berghoff walked me through the whole process explaining everything! He made the process simple yet infor More

by Froglady1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Everson , John Berghoff
Jul 01, 2019 -

ODaniel Ford responded

From the entire staff at O’Daniel Ford, we can't thank you enough for your time and for your feedback about our dealership. We take your comments very seriously and will continue to improve our services for guests like you in the future.

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