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Oak Lawn Toyota

Oak Lawn, IL

4.7
3,232 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,232 reviews

April 14, 2021

Very easy to deal with and very knowledgeable they will go out of their way to work with you and a very friendly environment.We would highly recommend this dealership. More

by KMCVEAGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hertogs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Hertogs
Apr 15, 2021 -

Oak Lawn Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! John Carnivele, General Manager

April 14, 2021

My experience at Oak Lawn Toyota was great. I worked with Frank Nash in the service department and he was extremely nice and informative about what was to be done for my car. He even checked back in with me More

by Taylorped12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Oak Lawn Toyota responded

It's great to hear that Frank and the team were able to help you out and that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

April 14, 2021

Great service! They are very professional and Wait time was not unreasonable. Getting an appointment was not hard either.. Will go back without hesitation. S More

by msrena75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patryk Kilch, John Richerme, Daniel Schnur
Apr 15, 2021 -

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We look forward to seeing you again. Juan Vazquez, Service Manager

April 14, 2021

I will continue driving thru all the traffic for the service at your location. I really appreciate the fast service I get every time. Recommend this location all the time. More

by pops1ne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience and we truly appreciate the recommendation! Juan Vazquez, Service Manager

April 13, 2021

I’ve been going to this service center for years! Never had a bad experience. Everyone is professional and courteous. They are willing to work with you. More

by AMB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Oak Lawn Toyota responded

We appreciate your business and Bob, Joseph and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

April 13, 2021

Dropped my Camry off for it's first complementary service. As soon as I got home they called to let me know the car was ready for pickup. Fast service. More

by Spike T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Oak Lawn Toyota responded

Spike, Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad Joseph was able to help, and we hope to see you again! Juan Vazquez, Service Manager

April 12, 2021

They did a great job in a short amount of time. I had a lot to do Saturday, and they got the maintenance finished fast enough so that I could complete my errands. More

by Mpastorius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 12, 2021 -

Oak Lawn Toyota responded

Thank you for sharing your thoughts about your experience with Oak Lawn Toyota, we are glad that our team provided a timely experience. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

April 11, 2021

I've always been extremely pleased with the service I've received at Oak Lawn Toyota. The staff is friendly, polite, courteous, knowledgeable, helpful, and trustworthy. I've purchased my last three vehicles More

by CARLAMAE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Oak Lawn Toyota responded

Carla Mae, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

April 11, 2021

Vince was great and helpful! I'm very happy with my 2nd purchase from Oak Lawn Toyota. The experience was smooth and easy.. Thank you again! More

by MAYRANAVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2021 -

Oak Lawn Toyota responded

Thank you, Mayra, for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad Vincent was able to help, and we hope to see you again! John Carnivele, General Manager

April 11, 2021

Excellent customer experience. Service reps provide verbal estimates and advice. Good waiting room. Reliable repairs- my car is well-maintained by this dealership for over 12 years, with more to come. More

by ABCanning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Joseph here at Oak Lawn Toyota. Juan Vazquez, Service Manager

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