Back

Oak Lawn Toyota

Oak Lawn, IL

4.7
3,239 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
Contact Dealership

4320 W 95th St

Oak Lawn, IL

60453

Directions

By Type

Showing 3,239 reviews

October 02, 2022

Great service! Called to get approval for all needed work and costs! Completed all work and called when ready. More

by KJKJC5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren
Oct 03, 2022 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

September 30, 2022

I made an appointment for my brakes to get serviced. My only issue is not informing me I was due for an oil change. Now a week later I need to bring my vehicle back. More

by redbird66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vickie Benson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

September 30, 2022

My used car 2013 Toyota RAV4 was out of factory warranty so Business Manager Mr. Gibek offered me an option of purchasing an extended warranty. It's a peace of mind for me and my car ! More

by irprep2014
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominik Gibek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. John Carnivele, General Manager

September 30, 2022

This is the worst dealership in history one of the managers refused to fix my ac less than 24hrs after I bought my Tacoma and I was delivered the vehicle I paid for in cash with failing brakes and nee More

by joeyd4200123
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dominik Gibek
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Carnivele
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Boutos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Quiroz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica Ortiz, Juliana Fildisis
Sep 30, 2022 -

Oak Lawn Toyota responded

We have been more than amenable to you, Joey. We empathize with your situation and wish you the best. Per our past discussions with you, we respectfully decline to engage any further in your libelous accusations.

Oct 01, 2022 -

Oak Lawn Toyota responded

Once again, Joey, we respectfully decline to engage and respond to your defamatory comments, but we wish you the best.

September 30, 2022

Wonderful dealership! !! Wouldn’t go anywhere else!! Bob Spee is the best salesman, goes beyond what he does!! More

by nowo10412
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! John Carnivele, General Manager

September 30, 2022

Not satisfied with my new car purchase. There was two new cars on the lot. The sale person sold me the one he want to sale not the one I wanted. More

by charlgoo
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Spee
3.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Maggio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2022 -

Oak Lawn Toyota responded

Thank you so much for being a member of our Oak Lawn Toyota family! We’re so sorry you’re not fully satisfied with your purchase. Unfortunately, in the current purchasing environment, all of the new vehicles on site have been reserved for individuals who likely purchased those cars 4-8 months ago. We know it’s a frustrating situation which is why we try our best to put our customers in other vehicles. If there’s anything else we can do to help you, we’d love to do so! Thank you again for being a valued member of our community. -John Carnivele, General Manager

September 29, 2022

Oak Lawn Toyota is my favorite place to purchase and service car. Thank you Dominik Gibek for all your help with my recent purchase. You’re The Best Business Manager in Chicagoland ! More

by Toyota
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominik Gibek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. John Carnivele, General Manager

September 29, 2022

I love Toyota cars :-) Purchased my 3rd new Toyota from Business Manager Domimik Gibek. Thanks for many years of great service in Sales, Finance & Service ! More

by Simon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominik Gibek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Stoit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Oak Lawn Toyota are glad to have you as a customer. John Carnivele, General Manager

September 28, 2022

Good service, dealer service area need an upgrade and more privacy when providing personal info More

by MA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

Oak Lawn Toyota responded

Thank you for your review and feedback. We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

September 28, 2022

Thank You for a great service at Oak Lawn Toyota. I would recommend the dealership to all my friends and family ! More

by Marisol Escobar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominik Gibek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

Oak Lawn Toyota responded

Here at Oak Lawn Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave satisfied! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! John Carnivele, General Manager

...
90
...