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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,163 Reviews

2,163 Reviews of Oak Lawn Toyota - Service Center

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April 08, 2024

I was very satisfied with the wait time, how I was explained to regarding the problem with my car, and what my next step should be. Now I need to follow up with repair More

by pmitchell89
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Bickness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Oak Lawn Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

April 04, 2024

Great dealership experience, we are always treated wonderfully at Oak lawn Toyota. Nice people for sure. More

by CKONECKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

April 01, 2024

Great communication and a strong sense of professionalism! From the moment I dropped off the car to the checkout, the process was smooth and timely. More

by Mark137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Oak Lawn Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

March 31, 2024

The Service center at Oak Lawn Toyota was wonderful. The service men were kind and helpful and the service was done quickly and thoroughly. More

by alderdenj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with Keith, Joseph, and our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

March 31, 2024

Always excellent service . Staff very professional and friendly. Answers any questions you may have regarding your vehicle. More

by babetterey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jospeh and our team, and we look forward to working with you again. Juan Vazquez, Service Manager

March 31, 2024

The salesmen in this dealership take their time with you as their guest. They listen to what you are describing for when you are looking for a vehicle. They will do their best to help you locate your perfec More

by kabobspond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Quiroz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2024 -

Oak Lawn Toyota responded

Thank you for your very kind review. Juan, Cesar, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

March 31, 2024

I can't say enough on how awesome OL Toyota was for me. They were very patient and kind. They answered all my questions and gave me a great deal. They also, went to great lengths to ensure I was completely More

by donnaphelan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Barrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Thnaibat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve behind the desk in the show room was absolutely awesome!
Apr 01, 2024 -

Oak Lawn Toyota responded

Donna, Thank you for your business and this review. We're happy to hear Steve, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

March 29, 2024

We have been buying Toyotas since 1984. We are very happy with our salesman, Bob Spee. We also like Joe, in service. We have been dealing with Oak Lawn Toyota for 30 yrs. That’s called More

by eddeskiba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2024 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that Bob and Joe had the opportunity to work with you, and we are thrilled that you found your experience with us here at Oak Lawn Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

March 28, 2024

Best place to buy and service your vehicle, great people to talk to and they explain everything to you. Sales and service like a small family environment, when you go to a dealership like this you see the s More

by tbas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Hertogs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Oak Lawn Toyota responded

Thanks for sharing about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

March 23, 2024

Very professional, courteousness and friendly. Patient with my questions and concerns. Explained everything thoroughly and did not wait long for service. More

by Marilyn A. Szkodzinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian,who welcomes you in, quickly
Mar 24, 2024 -

Oak Lawn Toyota responded

Thank you, Marilyn! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager