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Oakbrook Toyota In Westmont
Westmont, IL
2,167 Reviews
Oakbrook Toyota is part of the Bob Rohrman Auto Group and that is more than just a name hanging on our building. It really means something. It means that we will always treat each customer like the most important person in our facility, and that is because you are the most important person in our facility. Without you we would not have so many dealerships in our network and we wouldn’t have a history that extends back over 40 years. Our staff is not here to sell you cars, we are here to build a relationship with you, and if we can assist you in your car buying or servicing process, then that is all the better.
We do not throw sales pitches at you, because we know what a sales pitch is. A sales pitch is an attempt to sell somebody something that they didn’t want for a price that they were unprepared to pay. Oakbrook Toyota wants to get you exactly what you want in the West Chicago area. We don’t mind hearing the word no, because we know that it just brings us one step closer to finding the vehicle that you will say yes to. The members of our sales staff quickly build relationships with our customers, because customer relationships are very important to us. We do not care if we sell you a car now or a year from now. We want to be there to help you in your automotive journey, and we want you to take that journey on your terms.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,167 reviews
Verified Customer
October 22, 2020
Answered ALL my questions; showed me all available options; great experience. Took a drive around lot with Mo, the representative. Gave me a lot of detail. But I’ll need more to become “comfortable “. options; great experience. Took a drive around lot with Mo, the representative. Gave me a lot of detail. But I’ll need more to become “comfortable “. Thanks a lot, Mitch. More
by JMTILLOTSON
Employees Worked With
Other Employees :
Cashier was great. And pretty to boot.
October 21, 2020
John Scambiaterra was very thorough when he greeted me in regards to my needs for service. He explained what service would be performed on my vehicle and how often I should repeat the services. He informed m regards to my needs for service. He explained what service would be performed on my vehicle and how often I should repeat the services. He informed me of a recall regarding my car and that it would possibly be a two hour wait, he was right on target. I had not even received a notification regarding the recall but he was quick to inform me and get it taken care of. More
by MCCAMP913
Employees Worked With
October 21, 2020
I have been going to this toyota dealership since 2003. The staff there is always attentive and professional. When I arrived, I'm always greeted by my name. I can't say enough good things about this dealer The staff there is always attentive and professional. When I arrived, I'm always greeted by my name. I can't say enough good things about this dealership. More
by MARIO.NAVAR
Employees Worked With
October 20, 2020
Nice and taking care customber very well.Staff and sales Nice and taking care customber very well. Staff and sales man is very courtesy. Very fast services in loan and all kind of paper work. Nice and taking care customber very well. Staff and sales man is very courtesy. Very fast services in loan and all kind of paper work. More
by YOUNUSMUHAMMAD
October 18, 2020
As always, thank you Kevin for your speedy and professional service. I'm a repeat customer and I will keep going back as long as service experience stays positive. professional service. I'm a repeat customer and I will keep going back as long as service experience stays positive. More
by C_TRUTA
Employees Worked With
Kevin Tonk
October 18, 2020
The service department was efficient and completed the normal maintenance within a reasonable time. People also wore their masks appropriately. It was a much better experience this time. normal maintenance within a reasonable time. People also wore their masks appropriately. It was a much better experience this time. More
by CWHALPERN
October 15, 2020
Outstanding service from start to finish. Great customer service! I was promptly taken care of and work was completed promptly as well. See you in the spring. service! I was promptly taken care of and work was completed promptly as well. See you in the spring. More
by Steve
October 15, 2020
The wait was a bit long, 2 hours. Otherwise, everything was good and everyone was masked. Would be good if someone would give updates on estimated time of completion. was good and everyone was masked. Would be good if someone would give updates on estimated time of completion. More
by linadobk
Employees Worked With
October 15, 2020
I appreciate the fine service that I received. The people were nice and everything worked out well. I am sure that I will come back again. people were nice and everything worked out well. I am sure that I will come back again. More
by JDCAVALLO
Employees Worked With
