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Oakbrook Toyota In Westmont
Westmont, IL
2,149 Reviews
Oakbrook Toyota is part of the Bob Rohrman Auto Group and that is more than just a name hanging on our building. It really means something. It means that we will always treat each customer like the most important person in our facility, and that is because you are the most important person in our facility. Without you we would not have so many dealerships in our network and we wouldn’t have a history that extends back over 40 years. Our staff is not here to sell you cars, we are here to build a relationship with you, and if we can assist you in your car buying or servicing process, then that is all the better.
We do not throw sales pitches at you, because we know what a sales pitch is. A sales pitch is an attempt to sell somebody something that they didn’t want for a price that they were unprepared to pay. Oakbrook Toyota wants to get you exactly what you want in the West Chicago area. We don’t mind hearing the word no, because we know that it just brings us one step closer to finding the vehicle that you will say yes to. The members of our sales staff quickly build relationships with our customers, because customer relationships are very important to us. We do not care if we sell you a car now or a year from now. We want to be there to help you in your automotive journey, and we want you to take that journey on your terms.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,149 reviews
December 27, 2019
Purchase of vehicle Many thanks to Phil Brackmann and the crew for a great experience purchasing a vehicle recently. I’m very happy with my RAV4 and the service and prof Many thanks to Phil Brackmann and the crew for a great experience purchasing a vehicle recently. I’m very happy with my RAV4 and the service and professionalism I received there! More
by sklaus00
Employees Worked With
Phil Brackmann
December 27, 2019
Patient and Professional My salesman Donroy was instrumental in the process, he helped in every way to make the deal. I would definitely recommend Oakbrook Toyota. Thank you My salesman Donroy was instrumental in the process, he helped in every way to make the deal. I would definitely recommend Oakbrook Toyota. Thank you Donroy More
by kjtswan
Employees Worked With
December 24, 2019
Great Place to Be Treated Kindly I leased a new Highlander and bought the one coming of the lease. The team was considerate and never pushy. Treated respectfully and they made the exp I leased a new Highlander and bought the one coming of the lease. The team was considerate and never pushy. Treated respectfully and they made the experience a pleasure. More
by Chief1500
Employees Worked With
Other Employees :
Steve N, Sam Adam
December 24, 2019
Keep it up guys! The people are very nice and respectful. They made us feel comfortable and confident with our purchase and it remains the same every time we come back The people are very nice and respectful. They made us feel comfortable and confident with our purchase and it remains the same every time we come back. More
by Jennymaiii
Employees Worked With
December 21, 2019
Outstanding service! Phil Brackmann is an amazing car salesman! He helped me find the right fit vehicle for me within my budget. The entire staff are extremely helpful and Phil Brackmann is an amazing car salesman! He helped me find the right fit vehicle for me within my budget. The entire staff are extremely helpful and knowledgeable too! Thank you Phil and Toyota Oakbrook! More
by Rabrackmann
Employees Worked With
Phil Brackmann
December 20, 2019
New Camry - Great experience Trent B was great to work with, they gave me a fair price, and they also got my deal done quickly! They also have a good selection of vehicles. Trent B was great to work with, they gave me a fair price, and they also got my deal done quickly! They also have a good selection of vehicles. More
by ekimregurk
Employees Worked With
Trent Boylan
December 20, 2019
Amazing Car Buying Experience!!! When I first arrived at the dealership. I was greeted and treated very nicely by the General Mgr. I then was connected with Donroy. His customer ser When I first arrived at the dealership. I was greeted and treated very nicely by the General Mgr. I then was connected with Donroy. His customer service was amazing!!! He made me feel as if I was in very good hands and that he was going to take very good care of me during the entire process. He kept me very updated throughout the process and I so appreciated it. Towards the end, he offered to help w bluetooth connection and he made me aware that I could come back and get some training to learn more about my car. Awesome experience and I WOULD DEFINITELY REFER FAMILY AND FRIENDS TO YOUR DEALERSHIP!!! More
by Shalynn
Employees Worked With
December 20, 2019
Took in my family car. John took care of me with services that I needed during this visit. Oil change, trans fluid change, and tire repair. Car is running good and I am happy. Thank you. services that I needed during this visit. Oil change, trans fluid change, and tire repair. Car is running good and I am happy. Thank you. More
by srahman
Employees Worked With
December 20, 2019
Easy experience Comfortable purchasing experience with many trucks to choose from. Quick in and out sale. Daniel and the sales manager were friendly and made the proc Comfortable purchasing experience with many trucks to choose from. Quick in and out sale. Daniel and the sales manager were friendly and made the process very easy More
by Bslabich
Employees Worked With
December 19, 2019
Flawless Car Purchase My car purchase was flawless and seemed effortless due to my salesman, Bill Hallom. After a conversation regarding vehicle choice and payment expectat My car purchase was flawless and seemed effortless due to my salesman, Bill Hallom. After a conversation regarding vehicle choice and payment expectations, Bill chose the perfect match for me. Paperwork was processed within a short amount of time and I was on my way with my new vehicle. Bill provided excellent customer service. I have recommended Bill to several friends. My next car will definitely be purchased from Bill. More
by leigh0928
Employees Worked With
