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Ocean Cadillac

Miami, FL

Overview
Employees
Reviews
Vehicles
4.6
1,176 Reviews
Our Cadillac dealership has a large inventory of new models and used vehicles. Come join us for a Test Drive in any of our Models in our Line-up. what you can expect from any of our models: They're turning heads, American Luxury at its Pinnacle Stage, State of the Art Technology, while the exterior exudes modern elegance. Miami, Miami Beach and Sunny Isles Beach Cadillac customers can visit us today for a test drive. You can find driving directions to our dealership on our hours and directions page, or for information on how to contact us. At our Miami Beach Cadillac showroom, look forward to serving you.
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17800 Ipco Rd

Miami, FL

33162

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Showing 1,176 reviews

April 25, 2024

THE SALESMAN ENRIQUE WAS VERY PATIENT AND VERY WILLING TO HELP ME HAVE THE DESIRED VEHICLE AT THE BEST POSSIBLE PRICE. RECOMMENDED 100% More

by luis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enrique Capiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Ocean Cadillac responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Luis, please do not hesitate to let us know. We are always happy to help!

Helpful
April 24, 2024

A good day for Car Shopping. The Dealership is outstanding. You will have total satisfaction! More

by bkte9998
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mr Chism
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Apr 24, 2024 -

Ocean Cadillac responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

Helpful
April 24, 2024

Muy bien muy atentos todos Lo recomiendo 👍 y muy confiable seguros y empaticos. Muchas gracias 😘 More

by ESCUDEROLEANNYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Ocean Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
April 20, 2024

Do not trust the new management they do not stand by their word even in writing. I am going to have to hire an attorney because they will not send me the key fob I was promised in writing and the manag More

by Robinpacko
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jacob Joseph
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Do Not Trust
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Apr 20, 2024 -

Ocean Cadillac responded

Good afternoon Robin, I am sorry to hear you had a bad experience with your purchase in January. I haven't received you calls and would like the chance to speak with you so we can turn your experience around. I will be reaching out shortly if that's ok

Apr 20, 2024 -

Ocean Cadillac responded

Thank you for taking the time to answer my call and I'm glad we resolved your issue

Helpful
April 18, 2024

My sales representative was very professional and the dealership was very clean very relaxed atmosphere and I appreciate the service that I receive working with a Ocean Cadillac and I look forward to the More

by Leemcleod1952
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Dehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Ocean Cadillac responded

We are very happy to have provided you with such a positive experience, Lee! We sincerely value your business and look forward to your next visit.

Helpful
April 17, 2024

My car needed repairs and was in the service center for 30 days. There was no loaner offered to me at any point during those 30 days or assistance with a rental. Given the extent of the repairs, the custom More

by Mini730@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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Apr 20, 2024 -

Ocean Cadillac responded

Mini, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Helpful
April 16, 2024

Calidad,puntualidad y experiencia. Excelente atención y información detalladamente.Confianza de un buen desarrollo del trabajo con honestidad. More

by IZQUIERDO.ELIZABETH205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Ocean Cadillac responded

Elizabeth, Thank you for the kind words for our service department! We look forward to sharing your compliments with Jimmy and our team. Please don't hesitate to let us know if we can be of further assistance.

Helpful
April 15, 2024

we had a bumpy road to the closing. No communications among parts involved. very hard to get the final numbers. Thanks to Marc and his intervention we agree to the final deal. More

by minabra1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willy Polanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Ocean Cadillac responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

Helpful
April 14, 2024

Car had several need to repair problems and I only had the car for 3 weeks this is bad business $800 for new battery $800 for new rotors More

by NAILAHD4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Maritza De Los Santos
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Ocean Cadillac responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Helpful
April 10, 2024

Iam from montreal canada i had a seat problem that left the seat too straight and my return would have been very hard Orlando took my car in Could not fix it in time Asked the mechanic to try to move More

by JGIRARD40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando 1 million stars
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Apr 10, 2024 -

Ocean Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
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