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Ocean Cadillac

Miami, FL

Overview
Employees
Reviews
Vehicles
4.6
1,188 Reviews
Our Cadillac dealership has a large inventory of new models and used vehicles. Come join us for a Test Drive in any of our Models in our Line-up. what you can expect from any of our models: They're turning heads, American Luxury at its Pinnacle Stage, State of the Art Technology, while the exterior exudes modern elegance. Miami, Miami Beach and Sunny Isles Beach Cadillac customers can visit us today for a test drive. You can find driving directions to our dealership on our hours and directions page, or for information on how to contact us. At our Miami Beach Cadillac showroom, look forward to serving you.
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17800 Ipco Rd

Miami, FL

33162

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Showing 1,188 reviews

May 29, 2024

Worst dealer experience. I would have never expected such a bad experience from a Cadillac dealership More

by Mpower
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Enrique Capiro
1.0
This rating includes all reviews, with more weight given to recent reviews.
William Greene
1.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 25, 2024

Willy was fabulous. It took a few days to get the deal done but he was very patient with me. I would buy another car from them . More

by ivalentin72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Dehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willy Polanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Ocean Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Helpful
May 24, 2024

Get my car serviced here and only here. Amazing service. Quick and efficient. Always feel welcome and taken care of. More

by spb89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Mancina
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May 29, 2024 -

Ocean Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
May 23, 2024

Great service throughout the whole process ! From start to finish the professionalism of everyone involved was exceptional! More

by ANUNE135
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maritza De Los Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dayan Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Ocean Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
May 21, 2024

Adriana is amazing. I been going to ocean cadillac since 2010 and she’s been so far the the best representative. More

by mauricio8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Ocean Cadillac responded

It's great to hear that Adriana was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ocean Cadillac!

Helpful
May 19, 2024

very easy buying process. everyone was helpful and very pleasant to deal with. Maritza was phenomenal! More

by jas0428
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zachary Dehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maritza De Los Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Ocean Cadillac responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ocean Cadillac are glad to have you as a customer.

Helpful
May 18, 2024

We received a great service, everyone was helpful and the process was fast and easy More

by vgueblon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Dehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Ocean Cadillac responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Ocean Cadillac!

Helpful
May 15, 2024

I am very satisfied with my experience at the ocean Cadilac everyone very helpful and nice, thank you. More

by Liliana311313
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enrique Capiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willy Polanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Ocean Cadillac responded

Thank you, Liliana! Here at Ocean Cadillac, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

Helpful
May 15, 2024

Friendly and proactive service. Amazing customer service , the pick up/drop off is great , specially if you work long hours like myself More

by LILINHARAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Rivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Dehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2024 -

Ocean Cadillac responded

Thanks for sharing about your experience with Ocean Cadillac. We appreciate your business and hope to see you again soon!

Helpful
May 15, 2024

My service advisor Orlando Castillon deserves 10 stars. Very professional and knowledgeable. It took almost two days for the mechanics to come up with a diagnostic. In the limousine business time is money More

by FABIOLIMO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2024 -

Ocean Cadillac responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

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