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Orange Buick GMC
Orlando, FL
3,206 Reviews
Orange Buick GMC puts forward an amazing range of new, and used Buick and GMC vehicles like the amazing all-electric Hummer EV, Buick Encore, Envision, Enclave and Avenir lineup; GMC Acadia, Terrain, Sierra Truck, Canyon Yukon and Denali and AT4 lineup. We provide a wide range of today’s top used cars and trucks in both new and pre-owned condition. Our pre-owned cars have been fully inspected and reconditioned to ensure that you get the car you deserve, as well. We offer a free AutoCheck on all of our pre-owned inventory as well. "Best Price the First Time. We shop Orlando, so you don't have to!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,206 reviews
Verified Customer
May 17, 2021
While salesman Jonathan Santana was GREAT, a HORRIBLE experience with the "finance" person who had me sign (without reading or understanding) a "warranty" extension for nearly $5,000 additional dollars, experience with the "finance" person who had me sign (without reading or understanding) a "warranty" extension for nearly $5,000 additional dollars, which Thank God I noticed reading the finance agreement the next day, called, returned to dealership and CANCELLED it all - which he did nicely & expeditiously. BE CAREFUL re: warranty extension More
by msellismd
Employees Worked With
Jonathan Santana
May 17, 2021
I scheduled an appointment for a recall on my car. The service department handled everything in a friendly, efficient and timely manner. Happy with the service I received. service department handled everything in a friendly, efficient and timely manner. Happy with the service I received. More
by nvav1
Employees Worked With
May 17, 2021
Nelson was very pleasant to work with. He handled everything for us. He followed with me once our part had become available that was on back order. everything for us. He followed with me once our part had become available that was on back order. More
by nyla.colon
Employees Worked With
Nelson Garcia Espendez
May 17, 2021
Was told an inspection was done on the car during the Sales process. I was told there was no issues or signs of problems. I bought the car...less then a week later the check engine light came on. Then th Sales process. I was told there was no issues or signs of problems. I bought the car...less then a week later the check engine light came on. Then they quoted me $1600 to fix it. They said I needed to replace the cataylac converter and gaskets, clean the second converter and replace the cabin filter. I informed them I just bought the car last week from then....service rep comes back saying they will fix the catalytic converter abs replace the gaskets. They looked at the filter Wrong and it was brand new. But they still recommended I paid $139 to clean the other converter. I Said i won’t pay since I just bought the car but I want it fixed. Long story short they didn’t clean the other converter and put I refuse service. Also I refused service on the filter they said was brand new. Service rep got mad with me when I said they were responsible for all. I asked how did they do the same inspection last week and nothing was found abs now 6 days later check engine light is on and I have all these issues. He said it’s just something that can happen over night. My family owns their own auto mechanic shop for. 40 years and informed me it isn’t how it works for catalytic converters they would of saw the issues the week prior. And could of easily disclosed of it. I went to a 3rd party who said the same thing. I feel like they covered the issues with the converter and was trying to get extra money to fix that and the new filter before I started asking questions. Will be filling out a complaint with the BBB. Interaction with sales team was amazing....no complaints. After dealing with the service department and then blaming sales and saying they will Bill the Sales department for fixing my car makes me feel like idk what to think overall. They made me sign a form and he started it was so they will be billed. Wish I didn’t need to go get service here because it completely ruined my experience. More
by drivestreet3
Employees Worked With
May 17, 2021
I trust the people in this dealership to do what is right for my car and my budget. I went in twice for a leaky tire. It was filled with air the first time without delay. The second time, it was obvious I ha for my car and my budget. I went in twice for a leaky tire. It was filled with air the first time without delay. The second time, it was obvious I had a nail in the tire. They fixed it immediately. I was in and out within an hour without an appointment. I appreciate the customer service. More
by DIANNE.TAYLOR
May 17, 2021
From purchase to oil change we have been very pleased. It was well worth the 2 hours we drove to get to the dealership. You have a life long customer was well worth the 2 hours we drove to get to the dealership. You have a life long customer More
by mike.opb
May 14, 2021
Brought Buick Encore in for 30,000 mile maintenance. Car had no issues when I brought it in. Required 2 appointments since 1st was so long and then new issues occurred. Wiper blades replaced and now intermi had no issues when I brought it in. Required 2 appointments since 1st was so long and then new issues occurred. Wiper blades replaced and now intermittents don’t work and back wiper doesn’t touch window. Tires balanced and now every once in awhile car shakes when braking and sometimes makes weird clunking noise underneath. Some type of deodorizer/ cleaner was used on lines and now every once in awhile car smells really bad. AC doesn’t work unless car is moving so while at stop lights & drive thrus it doesn’t work - only the fan works. 2nd appointment I was told the battery died and had to be replaced. I have NEVER had an issue starting it. More
by Dlemkuil
May 14, 2021
Andre the sales representative quickly became Andre, our friend. Professional, courteous, knowledgeable, helpful. Ask for Andre, you won't be disappointed. Even called to inquire about our satisfaction. friend. Professional, courteous, knowledgeable, helpful. Ask for Andre, you won't be disappointed. Even called to inquire about our satisfaction. More
by Burton Wilkins
May 13, 2021
My husband and I came in to look. We were met promptly and pleasantly. We were met by Oscar who show us around. Everything was professional. It was easy doing business with Orange Buick. Thank You. and pleasantly. We were met by Oscar who show us around. Everything was professional. It was easy doing business with Orange Buick. Thank You. More
by bsidwell48
