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Orange Buick GMC
Orlando, FL
3,203 Reviews
Orange Buick GMC puts forward an amazing range of new, and used Buick and GMC vehicles like the amazing all-electric Hummer EV, Buick Encore, Envision, Enclave and Avenir lineup; GMC Acadia, Terrain, Sierra Truck, Canyon Yukon and Denali and AT4 lineup. We provide a wide range of today’s top used cars and trucks in both new and pre-owned condition. Our pre-owned cars have been fully inspected and reconditioned to ensure that you get the car you deserve, as well. We offer a free AutoCheck on all of our pre-owned inventory as well. "Best Price the First Time. We shop Orlando, so you don't have to!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,203 reviews
January 04, 2021
Great service. Took the day to answer all my questions. Explained all the details and helped me get what I was looking for. Very thankful Explained all the details and helped me get what I was looking for. Very thankful More
by visionaryfreak33
Verified Customer
January 04, 2021
Got me right in and out plus added a tire rotation without having to reschedule another appointment. Also kept me posted about the completion time. without having to reschedule another appointment. Also kept me posted about the completion time. More
by CZUCHAJ
Employees Worked With
January 04, 2021
My wife’s Buick Regal spent over a week there. In time getting information about the status of repairs was like pulling teeth. My wife and I had to constantly reach out, when we did get information we wo getting information about the status of repairs was like pulling teeth. My wife and I had to constantly reach out, when we did get information we would be promised time frames for contact or the vehicle and the follow through on either never came through. Ultimately it was costing more than originally mentioned because there were additional issues wrong with the car, thankfully Mike Richardson worked with us on the price somewhat, about the only redeeming part of this experience. I couldn’t recommend sending anyone to this dealership for service because their communication skills are just awful. At times instead of owning up to what has happened they simply tried to pin the lack of communication back on my wife and I for not answering the phone. Also a couple weeks after the repairs were completed the car overheated a hose had come loose. I had to get the car towed to the Goodyear I typically take it to and they determined it was most likely bumped or not connected properly by this dealership. So much for thoroughness, unless this was done out of spite for my wife and I getting upset with the level of service provided. In summary , please stay far away from this dealership if you can help it for your service needs. Jimmy Bilancione More
by Jbilancione12
January 04, 2021
I found the staff to be extremely knowledgeable and helpful. They answered my questions. I was scheduled for service two days later for paint protection and informed about additional service options t helpful. They answered my questions. I was scheduled for service two days later for paint protection and informed about additional service options to protect the vehicle. More
by marciab
Employees Worked With
Oscar Soto, Laura Cottom, Roman Savostin
January 04, 2021
The car buying process was easy and Marissa T. was very pleasant to work with. They found s the car we wanted and it is a great car so far. pleasant to work with. They found s the car we wanted and it is a great car so far. More
by rburkhart2
January 01, 2021
My service as always was awesome. Laura is always attentive yo my vehicle needs and very helpful and cordial. I really appreciate my service representative. Laura is one of the best. Thank you attentive yo my vehicle needs and very helpful and cordial. I really appreciate my service representative. Laura is one of the best. Thank you More
by LHALLKING
Employees Worked With
Laura Cottom
December 31, 2020
Great service other than the whole process just takes too long. Chris was very easy to work with. It was a little surprising how much manual input forms were needed instead of computer generated long. Chris was very easy to work with. It was a little surprising how much manual input forms were needed instead of computer generated More
by sanderton1
Employees Worked With
Christopher Boschken, Roman Savostin, Chris Thornburg
December 29, 2020
Excellent customer service! Made me feel like I was the only customer in the building that day. I would definitely do business with orange Buick GMC again. only customer in the building that day. I would definitely do business with orange Buick GMC again. More
by markbiddinger3616
December 24, 2020
Was disappointed when they charged me 37.00 to rotate tires especially n the tech didnt even check air pressures discount tires rotate for free n check your air pressures for free as well so this will b tires especially n the tech didnt even check air pressures discount tires rotate for free n check your air pressures for free as well so this will be my last sevice with orange buick ill move on More
by FISHERMANIIILURES
Employees Worked With
