Orem Toyota

It is close to my home, easy to make an appointment and provides consistently good service. provides consistently good service. More

I’ve been to a more professional Toyota dealership, but this one wasn’t bad. Sometimes the little details make all the difference. this one wasn’t bad. Sometimes the little details make all the difference. More

The service advisor, Lani, was excellent in explaining the service needed. She was also very nice. the service needed. She was also very nice. More

I felt a little bit pressured. I wanted some time to think about a very major purchase and they wanted me to make a commitment right then and there. If we hadn’t fallen in love wit I wanted some time to think about a very major purchase and they wanted me to make a commitment right then and there. If we hadn’t fallen in love with the Crown we probably wouldn’t have bought from you. We got the impression you didn’t have many cars to sell. Whatever we wanted to look at it was either being built or on the way., More

Lani went above and beyond and sure made me happy with her Excellent customer service skills. her Excellent customer service skills. More

Salesman Troy Connelly was absolutely fantastic to work with. He answered all my questions and was willing to keep going back with my offers, to get me a great deal. I was pre-approved for my loan by a cre with. He answered all my questions and was willing to keep going back with my offers, to get me a great deal. I was pre-approved for my loan by a credit union, with their best rate. The finance person almost lost the sale for Troy. Basically because I didn't want an extended warranty for an additional $4000, he made it sound like the new Toyota I was buying was a piece of junk. Told me the vehicle only had a 3 year 36,000 mile warranty and will not last. I am a Toyota person. Both of my old Toyota's have gone well over the warranty. One has 302,000 miles the other 280,000 miles and both are still running strong. The finance guy said my Toyota's are old and don't have as many computers in them and the vehicle I was buying had 46 computers and would probably breakdown. I almost walked away but remembered it's a Toyota and the finance guy is wrong. Then when I declined anything additional for the vehicle, he became annoyed and downright rude. I almost backed out of the sale but my history with Toyotas has been fantastic because they last a long time and I wasn't going to let a rude finance guy ruin a good deal. Watch out for the finance guy, I would give him zero stars but everything else about the salesman and the dealership was 5 stars. More

They ordered what I needed and got it installed quickly for me. They did not charge me. for me. They did not charge me. More

She was so very knowledgable and kind. Let us know what was happening. She is who I we come to for the next service appointment. Let us know what was happening. She is who I we come to for the next service appointment. More

They do good work and treat me right. Overall I’m happy to take my car there. My only issue is that every time I go there I get assailed with endless emails from three different places to Overall I’m happy to take my car there. My only issue is that every time I go there I get assailed with endless emails from three different places to leave a review. More

Was very happy with Nathan Parker was very helpful and went out of his way to help! But overall not pleased with buying a new car with issues that I feel just keep getting a bandaid put on the issue maki went out of his way to help! But overall not pleased with buying a new car with issues that I feel just keep getting a bandaid put on the issue making it very hard to enjoy the new car experience, tried working with a new Salesman to get out from under this problem just to feel the Salesman was only going through motions he wanted to do would even take my offer forward, and finally just stoped responding after he said he would rework the numbers, I feel he didn't care either way I just felt disrespected , and will no longer buy any vehicles from them after 2 in a year. More