Orem Toyota

I had an outstanding experience with Joel Kitchen and Brent Brown service department. I had an unexpected service need because the splash guard under my car was coming loose and hanging down. I drove to Brent Brown service department. I had an unexpected service need because the splash guard under my car was coming loose and hanging down. I drove to the service department and was able to get help right away. Joel treated me in a very kind and professional manner. The repair was made and my car was checked out for any other needs. The price was very fair. I have complete confidence in Brent Brown Toyota service department. Thank you Joel and staff! More

The dealership was great and attentive to our needs. They were extremely helpful and answered any and all of our questions, even though we might have been a little annoying. They were extremely helpful and answered any and all of our questions, even though we might have been a little annoying. More

I went for my first 5000 miles for my corolla, service was good, it took around 60 minutes since I arrived. there is good poits, Joel was amazin and servicial for my questions and updates. I had an app was good, it took around 60 minutes since I arrived. there is good poits, Joel was amazin and servicial for my questions and updates. I had an appointment and was abble to enter 30 minutes early, waiting area its algo good and you have snack machine and tables + free internet. now about the bad things, even I had an appointment + request the shuttle service, they ask me to add me on the shuttle list. I did this at 4:07pm, they driver was supossed to call me, but that didnt happent, I wait 30 minutes to ask Joel about the shuttle service, the van was just arriving and they were cleaning one, but there was another one outside parked... no one shows up and i had to wait, no ones call me never. so car service was good, customer service was not that good. I also was expecting a car at least somehow vaccum or a car wash as my nyssan car service gift. More

Kyle and Spencer were wonderful to work with on the acquisition of my new 24 Tacoma! Love it! Thanks Guys acquisition of my new 24 Tacoma! Love it! Thanks Guys More

The dealers were absolutely wonderful. Drew was a delight during the test drive, and both Drew and Dallas were as detailed as possible while discussing details. Kept everything quick and e Drew was a delight during the test drive, and both Drew and Dallas were as detailed as possible while discussing details. Kept everything quick and efficient, would absolutely come back, whether for maintenance or to purchase a new car in the future. More

Alex Saii was the salesman who took us for a test drive in the Tacoma. He was very helpful and honest about the truck we were interested in. It was what convinced us to go forward with buying the first tr in the Tacoma. He was very helpful and honest about the truck we were interested in. It was what convinced us to go forward with buying the first truck we test drove. We appreciated the honesty and the lack of xx that is the usual for salesmen. Everything went smoothly and we had a good experience with all the individuals we dealt with at Brent Brown Toyota More

She handled my service quickly, made it easy, and I felt she was honest. Thanks she was honest. Thanks More

I had my 30,000 mile service, they didn't reset the need maintenance again. Also bought new tires, when I got home I checked them out. I was missing to valve stem covers. Have emailed and talked on the chat maintenance again. Also bought new tires, when I got home I checked them out. I was missing to valve stem covers. Have emailed and talked on the chat line, said I would be contacted haven't heard a thing yet. More

Quick with the answers and always easy to deal with. Will retain continued service with them. Will retain continued service with them. More

Great timely service! Always on time which certainly helps with my schedule. 5 stars again! Always on time which certainly helps with my schedule. 5 stars again! More