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Orem Toyota

Orem, UT

4.3
7,710 Reviews
Where we're bending over backwards to be your Utah car dealership of choice. If you are in the market for a new Toyota our friendly and knowledgeable staff is committed to making sure you drive away happy. As a leading Utah car dealership, Orem Toyota sets the standard in providing excellent and reliable vehicles at our best possible prices. We understand that your new car is an investment, and we strive to meet or exceed your expectations every time you come to see us.
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1400 South Sandhill Road

Orem, UT

84058

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Showing 7,710 reviews

February 07, 2024

Excellent service ! ! Very helpful in our search for a new car!! Would definitely recommend to everyone !! More

by austinbascom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Orem Toyota responded

Thank you for the positive review and rating! We are happy to know that you had a good car-buying experience with us at Brent Brown Toyota and we appreciate you recommending us!

February 07, 2024

Jaimie was super helpful and knowledgeable. Our experience at Toyota was amazing!!! Totally recommend!!! We loved it! More

by LUCEROACOSTABRAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colby Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Orem Toyota responded

We're glad to hear that our team at Brent Brown Toyota aided you effectively. It's good to know you'd recommend us. Thanks for sharing your experience!

February 07, 2024

Milani in the service department is a service champion and an asset to the company and also Nathan a manager in the service department More

by laguardiabills
Recommend Dealer
Yes
Employees Worked With
Kyle Bourgeois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas McCaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milani Hedquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Orem Toyota responded

We appreciate your words on Brent Brown Toyota's team efficiency. We're glad our service department made a strong impression. The team aims for this level of care with every interaction.

February 06, 2024

Logan was fantastic! He took care of my vehicle and gave me an accurate wait time. Thank you!!!! More

by dheaston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
Feb 14, 2024 -

Orem Toyota responded

Thank you for the positive feedback! We are always here to help at Brent Brown Toyota!

February 06, 2024

Me entregaron un carro con muchas cosas por reparar y yo solo lo usé 3 meses More

by LUISFUSTERILDEFONSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Enrique Soto
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Orem Toyota responded

Hello, Thank you for bringing this to our attention and sharing this feedback about your vehicle. We always want to provide excellent customer care and we would like to address this with you. Could you please contact us at the information below? Best, Customer Relations Manager 801-223-4406

February 05, 2024

Did a good job, but prices make it hard to do routine maintenance as it cost over a 1000 dollars to do just about anything More

by thaacke0617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Soto
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Orem Toyota responded

Hello, Thank you for your feedback. Although we are happy to know that our team did a good job, we would like the opportunity to speak with you further about your experience regarding pricing. At your earliest convenience, please reach out to us. Best, Customer Relations Manager 801-223-4406

February 05, 2024

Been working with Joel for years now and he’s always thorough, explains properly, and quite proper estimates for time to complete as well as potential costs! More

by tvanderwest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shad Rawlings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas McCaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brock DeLuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milani Hedquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Orem Toyota responded

Thank you for the 5-star rating! We are happy to know that our team was helpful and we hope that you will continue to choose us at Brent Brown Toyota!

February 04, 2024

Is was great until I signed and paid the down payment. They took the car to finally run it through the shop. I guess they couldn’t do this when they got it in on the trade or the week before I could come More

by TDROTHE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brock DeLuca
2.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Sanders
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bridjer Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Orem Toyota responded

Hello, We take our customer feedback very seriously and would like the opportunity to learn more about your communication with our team. Can you please contact us at your earliest convenience? Best, Customer Relations Manager 801-223-4406

February 04, 2024

Really good experience working with these guys. No pressure experience, I was in and out fairly quickly and they went the extra mile to make sure everything worked out for the vehicle I wanted. More

by fly_fishingcody
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas McCaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Orem Toyota responded

Thank you for the positive feedback! We are delighted to know that you had a good car-buying experience with us at Brent Brown Toyota and we hope that you will continue to visit us!

February 04, 2024

Not much to say. Not very happy with the service. I hate doing reviews. Terrible place More

by korihor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Orrin Skinner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Orem Toyota responded

Hello, Thank you for sharing your review. We would like to learn more about your experience. Would you mind reaching out to us directly? We hope to connect soon. Best, Customer Relations Manager 801-223-4406

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