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Orem Toyota - Service Center

Orem, UT

4.2
5,076 Reviews
Call Service Center (801) 823-6020

5,076 Reviews of Orem Toyota - Service Center

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April 02, 2024

Dejan esperando mucho y uno tiene que ir al mostrador a preguntar por el carro More

by jimenezjfsud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Soto
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Orem Toyota responded

Hello, Please know your feedback is important to us here at Brent Brown Toyota. I would appreciate the chance to speak with you about the level of customer service you received from our Service Team during your recent visit. Could you reach out to me at your earliest convenience? Best, Customer Relations Manager 801-223-4406

April 02, 2024

So I have limited experience with this dealership so my review is based on my 2 interactions. My last interaction, it everything was great. Joel was quick to come talk with me and he provided me with all t More

by kiomac13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Orem Toyota responded

Thank you for your positive feedback about our Service Department! We're glad to see that you had a great experience with our team. Please feel free to reach out to us if you'd like to discuss your previous visit. We value your business and hope to continue providing excellent service to you in the future.

March 31, 2024

Great reps. Fast. Friendly. Helpful. I find a place to work while I wait, and it was done before the time given. More

by brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Barney
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Apr 13, 2024 -

Orem Toyota responded

We appreciate your kind words - our aim at Brent Brown Toyota is to provide efficient and friendly service. Take care.

March 31, 2024

Service department is top notch. Always fast and helpful with any problems, issues or questions. Drew and Josh are awesome! More

by DABINGHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Orem Toyota responded

We're pleased to hear that you had a positive experience with our service department at Brent Brown Toyota. Our team, including the people you've mentioned, strives to provide quick and useful assistance. Thanks for your 5-star review!

March 30, 2024

Going the extra mile and paying attention to details. Doing everything to achieve success. From the service writer to the technician and onto the manager they are working as a team to solve the issue wit More

by DMSCHROEDER44
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shad Rawlings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milani Hedquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Orem Toyota responded

We appreciate you noticing our team effort at Brent Brown Toyota. A teamwork approach towards every issue, such as yours with your truck, is certainly vital. Thank you for the stellar rating and review.

March 30, 2024

You guys rock. Fast and friendly. Keep up the good work. Disco Stu doesn't advertise More

by karlsvart1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milani Hedquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enrique Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaua Pouha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaron Maxfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orrin Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Orem Toyota responded

We appreciate your praise for our fast and friendly service at Brent Brown Toyota. We're glad you value our diligent work, Disco Stu.

March 30, 2024

The courtesy and capability of Kaua Pouha were extraordinary. She made the drive to Brent Brown Toyota worthwhile. And the dealership tries hard to make the customer experience enjoyable. More

by rgcondie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaua Pouha
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Orem Toyota responded

We appreciate your feedback; the team here at Brent Brown Toyota strives to ensure customer satisfaction. It's notable that you found the drive worthwhile, and it's good to hear about your enjoyable experience with us.

March 30, 2024

The team always takes extra care of our 1995 T100. They communicate every step of the way and offer great options. Always very professional! More

by KS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milani Hedquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Orem Toyota responded

We appreciate your positive feedback at Brent Brown Toyota. It's great to hear that our team continues to provide thorough care and communication for your 1995 T100. Your recognition of their professionalism means a lot.

March 29, 2024

Great tech! He was amazing, thorough, and quick. The service was comprehensive and complete, while still being cheap More

by chris.h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orrin Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Orem Toyota responded

We appreciate your recognition of the superior and economical service provided by our team at Brent Brown Toyota. We strive to continue exceeding expectations in efficiency and thoroughness.

March 29, 2024

Jaron was very accommodating and remembered urgent details about my schedule. He made sure I got to work on time! More

by kristina.gibby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaron Maxfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

Orem Toyota responded

We appreciate your acknowledgement of our team's dedication and adaptation to accommodate all needs. It's good to know we provided you an efficient service at Brent Brown Toyota.

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