
Otto Cadillac
Albany, NY
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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The entire staff at Otto was friendly, professional, and knowledgeable. It was a pleasure dealing with my sales consultant Steve LeMon. Steve went above and beyond to assist me with my purchase. Throughout knowledgeable. It was a pleasure dealing with my sales consultant Steve LeMon. Steve went above and beyond to assist me with my purchase. Throughout the entire process his top priority was to ensure that I would be satisfied with the car I selected. Declan Cohen was very knowledgeable with the financing and thoroughly explained the warranty plans but didn't pressure me to purchase any plan that I wasn't interested in. And Jarred Rossi patiently went over all the features on the vehicle and offered his assistance with any future questions or problems that I encountered. The Staff at Otto made the purchase of my new car a pleasant experience. More
Wonderful, friendly and attentive! Knowledgeable and understanding. The entire team worked together and were very professional. Knowledgeable and understanding. The entire team worked together and were very professional. More
Excellent communication and customer care. I enjoyed talking to the service staff. Very responsive to questions. I enjoyed talking to the service staff. Very responsive to questions. More
Everyone is so accommodating and takes the time to make your experience worry free and as quick as possible! your experience worry free and as quick as possible! More
The absolute best service. At This point I feel that Otto Cadillac has a customer for life. We had the privilege of working with Dan Zukowski- He gave us pertinent information, At This point I feel that Otto Cadillac has a customer for life. We had the privilege of working with Dan Zukowski- He gave us pertinent information, options and paid attention to the details. If you get a chance to work with Dan you're lucky. He's a definite asset to this organization and I 100% would send everyone that I care about directly to him. I would be absolutely confident they would be in the best and most capable hands. More
Bill the Service Manager is always professional, efficient and informative. And best of all, he is always upbeat, so nice to deal with. efficient and informative. And best of all, he is always upbeat, so nice to deal with. More
As always quick, professional, and they fix it right every time. I highly recommend this dealership. It is the service you’d expect owning a luxury vehicle. Thank you Bill McClean. every time. I highly recommend this dealership. It is the service you’d expect owning a luxury vehicle. Thank you Bill McClean. More
Dealership is centrally located, very accommodating, and very efficient in the service department. I was very pleased with having my car delivered to my house when it was done in service. very efficient in the service department. I was very pleased with having my car delivered to my house when it was done in service. More
Excellent customer care, fast service and attention to detail. This is why I keep going back to Otto. detail. This is why I keep going back to Otto. More
Great service and really nice people. Love having my truck serviced there. Will continue to do service there. Love having my truck serviced there. Will continue to do service there. More