Otto Cadillac
Albany, NY
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Awesome Experience! My husband & I were looking for a vehicle that Otto did not have on their lot. Declan immediately went to work & within 2 days he was able to locate t My husband & I were looking for a vehicle that Otto did not have on their lot. Declan immediately went to work & within 2 days he was able to locate the Cadi we were looking for! The whole experience was great!! Most dealerships I have dealt with in the past would have pushed us to purchase a vehicle on their lot, not once was that even suggested! Declan understood what we were looking for & definitely delivered!! Declan & Ian were both amazing to deal with!! Definitely one of the best car buying experiences I’ve ever had!! More
great very easy to deal with. I have met and called Mike many times and bugged him, he is very patient. He has taken care of me every time. very easy to deal with. I have met and called Mike many times and bugged him, he is very patient. He has taken care of me every time. More
These guys re the best! I have now bought 3 Cadillacs from Otto. Ian Maher and the rest of the crew are top-notch. No hassle and pleasant to work with. Ian goes the dista I have now bought 3 Cadillacs from Otto. Ian Maher and the rest of the crew are top-notch. No hassle and pleasant to work with. Ian goes the distance to make the entire process stress-free and a pleasure. More
No hassle very friendly very easy to deal with no worries or hassles all paperwork was taken care of car was clean and ready when delivered very happy with my experience very easy to deal with no worries or hassles all paperwork was taken care of car was clean and ready when delivered very happy with my experience More
Comfortable, friendly, and courteous. Steve Le Mon is an excellent salesman. Professional, knowledgeable, courteous and fair. Chris Otto takes the time to be involved and Ion in the financ Steve Le Mon is an excellent salesman. Professional, knowledgeable, courteous and fair. Chris Otto takes the time to be involved and Ion in the financial department is easy to work with and quite capable. Bill Mc Clean in the service department always provides great service and takes time to say hello even if you are not in for service. John in service goes out of his way to please and Alison in service is also courteous and friendly. A well rounded well run business that seems to strive at every level to provide customers the best service possible. More
Good all around experience We had a great experience in purchasing our Cadillac. Salesman was very courteous and helpful. We would recommend him to anyone who wants to purchas We had a great experience in purchasing our Cadillac. Salesman was very courteous and helpful. We would recommend him to anyone who wants to purchase a Cadillac. More
Nothing less than expected The service was great, efficient and caused me no problem. Repair was made and my car was washed before being returned to me. Employees were helpful The service was great, efficient and caused me no problem. Repair was made and my car was washed before being returned to me. Employees were helpful and answered all my questions. More
Excellent team I was seamlessly handed from one person to the next, all the time knowing that Bill was my service manager. The showroom was comfortable, which made I was seamlessly handed from one person to the next, all the time knowing that Bill was my service manager. The showroom was comfortable, which made the wait pass by quickly. More
I always get the best service at Otto I always enjoy going to Otto And they always do a great job I love my Cadillac which I purchased from otto Thank you Great job I always enjoy going to Otto And they always do a great job I love my Cadillac which I purchased from otto Thank you Great job More
Customer oriented Bill and team, thank you for your support and customer service. The car was taken in on time and completed within the stated time frame. Staff were w Bill and team, thank you for your support and customer service. The car was taken in on time and completed within the stated time frame. Staff were welcoming and professional. More